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Global Visual Merchandising & Retail Director, MAC

Job in New York City, Richmond County, New York, USA
Listing for: The Estee Lauder Companies
Full Time position
Listed on 2026-03-03
Job specializations:
  • Creative Arts/Media
  • Retail
Job Description & How to Apply Below
Position: Global Visual Merchandising & Retail Experience Director, MAC
** The Estée Lauder Companies Inc.
** is one of the world's leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company's products are sold in approximately 150 countries and territories under brand names including:
Estée Lauder, Aramis, Clinique, Lab Series, Origins, M
· A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

** Position Summary*
* The Director of Visual Merchandising will have leadership in conceptualizing, designing and standardizing retail design solutions that support the overall brand strategy and vision. This person will act as expert design lead and understanding of architecture as it relates to visual merchandising, be a brand guardian and provide overall support to the regions ensuring all MAC retail formats meet brand standards and aesthetics.

This role will report to Executive Director of Visual Merchandising design and collaborate to create across various cross-functional teams to bring new innovative design standards that reflect the brands aesthetic and enhance the overall consumer experience. This person will bring to life the new MAC and support MAC momentum through innovative designs and visual merchandising.

The ideal candidate will have a strong knowledge in Visual Merchandising and a balanced understanding of Store Design to provide cohesive retail solutions that work seamlessly in a retail environment.

As a member of the Global Merchandising team, the overall goal is to ensure that a consistent look and feel is carried out at counter and the M-A-C overall brand image continues to evolve, ensuring a strong brand presence in a highly competitive marketplace.

** Description*
* + Owns and drives high profile global in-store initiatives, partnering with Creative Ops, Marketing, Product Marketing, GTM,  SD to realize the design and strategic vision.

+ Design and concept merchandising designs that are best in class, consumer centric, effective and innovative.

+ Based on creative requests/briefs, develop designs that are clear, visually impactful, easy to navigate and consistent with brand goals.

+ Develop cross selling merchandising solutions that provide storytelling, clear communication, and bold graphics.

+ Form productive and supportive relationships with Regional Visual Merchandising and Store Design teams to ensure brand guidelines are executed consistently.

+ Drive design concept direction wireframes for in store needs and lead design approval process.

+ Create and maintain graphic templates/codes, guidelines and 2D planograms for Regions to adapt to their local retailer/fss/ps fixture needs (i.e. Perm displayers, SMC)

+ Design, package and distribute graphics (for production) as needed and under strict deadlines.

+ Attend meetings with senior management to present projects, answer questions and receive feedback.

+ Work with key partners (i.e., Editorial, Product & Consumer Marketing teams) to ensure the designs achieve the best results for each product display and retailer needs.

+ Maintain a well-organized database of graphics (on shared server) for each project/initiative global starts and completes.

+ Support design team on all creative briefs/crqs and global initiatives.

+ Ensure clear communication, transfer of information and alignment of regional teams to maintain and build collaborative and efficient process with RDDC teams, be the liaison build strong relationships

+ Partner with Corporate Procurement to leverage Global resources for fixtures and materials and push for sustainable materials solutions and cost-effective displays

+ Cultivates relationships with multiple vendors & RDDC with varying capabilities, maintaining an emphasis on quality production, adherence to brand standards, and best practices.

+ Initiate specific requests on behalf of the regions, in conjunction with ED and with Global brand…
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