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Customer Service Associate
Job in
New York, New York City, Richmond County, New York, USA
Listed on 2026-02-20
Listing for:
Hertz
Full Time
position Listed on 2026-02-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Hertz - - - Responsibilities:
Provide customer service that is above and beyond for customer satisfaction and retention;
Handle first contact resolution and the customer interaction experience within the location;
Immediately handles and resolves customer issues at the counter with hospitality and professionalism;
Serve as the primary Net Promoter Score (NPS) liaison for the management team;
Analyze NPS results to determine cause and execute on plans to improve guest satisfaction
Position Requirements
10+ Years
work experience
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