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Customer Service Associate
Job in
New York, New York City, Richmond County, New York, USA
Listed on 2026-02-25
Listing for:
Hertz
Full Time
position Listed on 2026-02-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Hertz - - - Responsibilities:
Provide customer service that is above and beyond for customer satisfaction and retention;
Handle and resolve customer issues at the counter with hospitality and professionalism;
Serve as the primary Net Promoter Score (NPS) liaison for the management team;
Analyze NPS results to determine causes and implement improvement plans;
Coach and guide employees to understand customer needs and follow corporate policies
Position Requirements
10+ Years
work experience
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