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Job Description: Telecom Engineer
Job in
New York City, Richmond County, New York, USA
Listed on 2026-08-05
Listing for:
Ova Technologies
Full Time
position Listed on 2026-08-05
Job specializations:
-
Engineering
Telecoms Engineering, Systems Engineer, Wireless / 5G -
IT/Tech
Telecoms Engineering, Systems Engineer, Wireless / 5G
Job Description & How to Apply Below
Telecom Engineer
We are seeking a skilled Telecom Engineer responsible for designing, implementing, maintaining, and troubleshooting telecommunications systems and network infrastructure. The role involves supporting voice, data, transmission, and communication platforms while ensuring reliable, high-quality, and secure telecom services.
Key Responsibilities- Design, install, configure, and maintain telecom infrastructure and communication systems.
- Monitor and troubleshoot telecom networks, voice services, and transmission links.
- Support PBX, VoIP, SIP, ISDN, PRI, and other voice communication technologies.
- Configure and maintain telecom equipment including switches, routers, gateways, clients, and voice platforms.
- Perform fault analysis and resolve network, signaling, and connectivity issues.
- Manage call routing, numbering plans, dial plans, extensions, and telecom configurations.
- Conduct telecom system upgrades, migrations, backups, and performance optimization.
- Monitor network performance, voice quality, availability, and service-level requirements.
- Work with carriers/service providers for circuit provisioning, outages, and escalations.
- Perform installation, testing, and commissioning of telecom equipment.
- Maintain documentation of network diagrams, configurations, inventory, and troubleshooting procedures.
- Provide technical support for telecom-related incidents and user issues.
- Follow security standards and best practices for telecom infrastructure.
Skills & Qualifications
- Bachelor's degree or diploma in Telecommunications, Electronics, Computer Science, or related field.
- Experience with telecom networks, voice systems, and communication technologies.
- Strong understanding of:
- SIP, VoIP, RTP, SS7, ISDN, PRI, and PSTN concepts
- TCP/IP networking fundamentals
- Routing, switching, VLANs, QoS, and IP addressing
- Hands-on experience with telecom platforms such as:
- Cisco Unified Communications Manager (CUCM)
- Avaya
- Asterisk / FreePBX
- Session Border Controllers (Client)
- Voice gateways
- Knowledge of telecom troubleshooting tools and network monitoring systems.
- Familiarity with Linux systems and command-line troubleshooting is an advantage.
- Experience working with telecom operators and service providers is preferred.
- Cisco CCNA / CCNP Collaboration
- VoIP/SIP certifications
- Network certifications
- Vendor-specific telecom certifications
- Strong troubleshooting and analytical skills.
- Ability to work under pressure and manage critical incidents.
- Good communication and documentation skills.
- Ability to collaborate with network, IT, and service provider teams.
- 2–5+ years of experience in Telecom Engineering, Voice Engineering, or Network Operations.
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