Chief of Staff to CAO Job New York City area,New York USA,Finance & Banking

Position: Chief of Staff to the CAO

Chief Of Staff To The Chief Accounting Officer

US Mobile is building the future of wireless communication. The goal: one unified network open to any person and any device, worldwide. Connection without walls.

We're getting there by empowering customers. All three major networks on one phone and one plan, plus home internet from Starlink. No lock-in. No commitments. Custom fit plans at every price point. 24/7 customer support with real people, empowered to help. We get real-time feedback from Reddit, surveys, and customer support informing product roadmaps and everything we do. It's working. We're The Wirecutter's favorite cellular carrier, and Consumer Reports has named us the top-rated mobile carrier two years in a row.

And we're building innovative systems that scale. A network agnostic tech stack. Agile, cross-functional teams built on trust and mutual respect. A finance organization that runs on AI. This work isn't for everyone. If you work fast, flexibly, and collaboratively, without compromising standards, we want to hear from you.

Role Overview

As Chief of Staff to the Chief Accounting Officer (CAO), you will be the CAO's strategic and operational right hand across a $300M+ revenue, 700-person company operating in the US, Canada, the Netherlands and Pakistan. The CAO's organization spans finance, accounting, HR, legal, compliance and operations. You will own two things outright:

Company-wide budgeting. Build, run and continuously improve the annual budget and monthly budget-vs-actual process for every department in the company, across all entities.

Risk management. Build and own the company's risk program: the risk register, the insurance program, the compliance and audit calendar, and the controls that keep a fast-scaling carrier out of trouble.

Around those two, you will turn the CAO's priorities into structured plans with clear owners, keep them moving across departments, and make sure nothing important stalls for lack of an owner or a documented rationale. This is a hands-on role for a sharp, high-energy operator who wants outsized exposure to how a Super Carrier is run.

Key Responsibilities

Own the annual budgeting process for every department, working directly with each department head to build, challenge and finalize their budget.
Consolidate budgets across entities (US Mobile Inc., US Mobile Canada Inc., US Mobile B.V., and the Pakistan back-office operation), including intercompany cost-plus arrangements and headcount plans.
Run the monthly budget-vs-actual cycle: pull actuals from Sage Intacct and Brex, produce variance analysis by department, and drive corrective action with department leads.
Document the reasoning behind every material budget line (assumptions, drivers, trade-offs) so decisions are transparent and easy to defend or revisit.
Feed budget and variance outputs into the monthly close and the quarterly CFO report.
Continuously improve the process: templates, cadence, tooling and automation.

Build and maintain the company risk register: identify, rate, assign owners and track mitigation across financial, operational, regulatory, vendor, cyber and people risks.
Own the insurance program end to end: coverage review, renewals, broker relationship, claims coordination (D&O, cyber, E&O, GL, property, workers comp, and others).
Own the compliance and audit calendar: financial statement audit, corporate tax, telecom tax and regulatory filings, privacy audits (CCPA), benefits and DOL matters, state and provincial registrations. Make sure every deadline has an owner and nothing is missed.
Coordinate external auditors, tax advisors and regulators on behalf of the CAO's office: prepare requests, track open items, close them out.
Manage vendor and contract risk: track renewal dates, flag auto-renewals, support negotiations, and maintain a single view of committed spend.
Monitor treasury and payments risk: cash concentration, bank relationships, payment processor exposure (disputes, chargebacks, fraud).
Design and document internal controls where gaps exist. Prepare the company for the control environment expected of a larger, more scrutinized business.

Road mapping and Cross-Functional Execution

Take the CAO's goals (refunds, revenue initiatives, professional development for the team, or whatever comes up next) and translate them into a clear roadmap with milestones, owners and timelines.
Coordinate with Finance, Accounting, Product, Engineering, Customer Support, HR and Legal to keep initiatives moving and unblock…