Unit Clerk​/Medical Appointment Scheduler

Northern Manhattan Rehab and Nursing Center is seeking an experienced and highly organized Secretary to support our Nursing Department. This position plays a vital role in ensuring smooth daily operations in a fast-paced, dynamic healthcare environment. The ideal candidate is professional, punctual, detail-oriented, and able to multitask effectively.

• Carry out assignments from the Director of Nursing (DON) or designee accurately and promptly

• Promote cooperative and professional relationships with residents, families, staff, vendors, and healthcare partners

• Input and transmit computerized data (e.g., MDS, Medicare, PRI, etc.)

• Operate office equipment including fax machines, copiers, and other office machines

• Prepare, duplicate, distribute, and mail reports, letters, and documents as directed

• Schedule appointments and meetings and direct visitors to appropriate areas

• Answer telephones professionally and provide information in accordance with nursing home regulations, referring complex inquiries to appropriate personnel

• Prepare and maintain nursing staffing schedules for all units, ensuring adequate coverage

• Maintain accurate records of employee benefits and leave days

• Monitor daily staffing schedules for absenteeism and promptly update the DON/designee

• Pre-register and schedule resident appointments for outside services and follow-up visits

• Arrange transportation and escorts for resident appointments

• Maintain professional relationships with outside agencies, hospitals, and partner facilities

• Maintain and organize patient medical records and related documentation

• Prioritize incoming and outgoing mail and faxes, maintaining accurate files and records

• Abstract, analyze, audit, and code medical records promptly

• Oversee the release, storage, archiving, and transcription of medical records in compliance with HIPAA standards

• Maintain strict confidentiality of all nursing office matters

• Respond to the needs of the facility and staff and accept assignments based on operational needs

• High School Diploma or equivalent

• Proficiency in Microsoft Office

• Minimum of two (2) years of clerical experience, preferably in a healthcare or nursing home setting

• Experience with proofreading, cross-indexing, and filing

• Excellent oral and written communication skills

• Strong attendance and punctuality are required

• CNA certificate preferred

• Supportive and collaborative work environment

• Opportunity to work in a respected Skilled Nursing Facility

• Competitive compensation based on experience

If you are a dependable, detail-oriented professional with healthcare clerical experience, we encourage you to apply.

2/23/2026