Credentialing Specialist

Requisition  Store #: X00515 Eye Care Operations UNY5AV Position:
Full-Time Total Rewards:
Benefits/Incentive Information

If you've worn a pair of glasses, we've already met.
We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, Lens Crafters, and Target Optical, and leading e-commerce platforms.
Our portfolio of more than 150 renowned brands span various categories, from frames, lenses and instruments to brick and mortar and digital distribution as well as mid-range to premium segments. Our Shared Services Team, accompany and enable others within the Essilor Luxottica collective to achieve their targets. They keep people and projects running smoothly, ensuring every part of our business is provided for and well taken care of.
Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on Linked In!

GENERAL FUNCTION
The Credentialing Specialist supports the onboarding and credentialing process for new Optometrists (employed and sublease) across the Eyecare network. This role ensures timely and accurate completion of applications, tracks credentialing status, and provides high-level administrative and operational support to doctors and internal stakeholders.
MAJOR DUTIES AND RESPONSIBILITIES

Partner with new doctors to complete insurance, vendor, and internal applications accurately and efficiently.
Research and verify provider data using internal systems and direct communication.
Maintain and update credentialing databases with accurate and current information.
Track key milestones in the credentialing process; communicate progress and escalate issues.
Respond to doctor inquiries about the credentialing process and provide support documentation.
Audit and document credentialing workflows; recommend improvements to streamline onboarding.
Manage documentation in centralized systems for compliance and reference.
Assist with office readiness, including supplies, voicemail, and system access for newly credentialed doctors.

BASIC QUALIFICATIONS

2+ years of experience in healthcare credentialing or medical insurance
Familiarity with payer portals (Eye Med, Davis, VSP, etc.)
Strong communication and relationship management skills
High attention to detail with ability to manage multiple onboarding processes simultaneously
Strong Microsoft Office and database management skills
Self-starter with excellent time management and follow-through

PREFERRED QUALIFICATIONS

Experience in optometry or ophthalmology credentialing
Understanding of credentialing compliance and privacy regulations
Experience working in a Concierge or onboarding support function
Bachelor's degree or equivalent healthcare or administrative experience
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the Essilor Luxottica Speak Up Hotline at  (be sure to provide your name, job r, and contact information so that we may follow up in a timely manner) or email HRC

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.

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Nearest Major Market:
Manhattan

Nearest Secondary Market:
New York City

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Social Media, Ophthalmic, Optometry, Marketing, Healthcare