Dining Room Manager - Peak

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

* Medical, Dental, and Vision Coverage

* 401(k) Retirement Program with Employer Match

* Life and Disability Insurance Plans

* Ancillary Insurance Plans

* Employee Assistance Program

* Fertility & Family Forming Support and Resources

* Pet Insurance

* Employee Discounts

* TAO Savings Marketplace

* Time off and much more!

Responsible for supervising the daily operations and activities of the front-of-house team members in accordance with department policies and procedures, and the management of all front-of-house operations. Interacts with the dining room guests, fellow team members, and supervisors in a polite, courteous and hospitable manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

* Anticipate and accommodate the needs of the guests.

* Supervises and coordinates team member responsibilities to ensure that the restaurant is running efficiently and profitably.

* Participates in interviewing, hiring, and training new applicants and team member development of all subordinates.

* Responsible for the scheduling of assigned departments.

* Participates in growth opportunities and team member development of all front-of-house team members.

* Regulates all POS functions requiring a manager's approval.

* Assists with job performance reviews.

* Addresses and resolves guest and team member concerns.

* Responsible for reconciling end-of-shift financials.

* Responsible for inventorying and ordering operational supplies.

* Ability to perform the job duties of all supervised team members.

* Possesses in-depth knowledge of all food and beverage menus.

* Ensures that the venue is compliant with all federal, state, and local laws and regulations, and company policies.

* Ensures Department of Health and company sanitation standards.

* Practical knowledge of the job duties of all supervised team members.

* Communicates clearly and concisely with heart-of-house team members during service.

* Ensures the completion of all opening and closing procedures by FOH team members, as prescribed by the company.

* Ensures the replacement or repair of all breakage and damage of equipment or furniture.

* Attends, leads, and participates in any training sessions, departmental meetings, or pre-service meetings.

* Learn by listening, observing other team members, and sharing knowledge while leading by example.

* Portrays a positive and professional attitude.

* Demonstrates knowledge of the venue, Tao Group Hospitality, its partners, and supporting hotel environments.

* Works as part of a team and provides help and support to all fellow team members.

* Assist and/ or complete additional tasks as assigned.

EDUCATION/WORKING KNOWLEDGE:

* Minimum 2-3 years of previous hospitality supervisory or management experience within a high-volume, upscale or fine-dining setting is essential.

* Two-year associate degree (60 credit hours) in Hospitality, Business, etc. or equivalent work experience preferred.

* Strong guest service foundation, ability to coach, build a team, problem solve, and leadership skills required.

* Must be organized, self-motivated, and proactive with strong attention to detail.

* Proficient with computers (Microsoft Products), POS, and technology.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

* Must have strong problem-solving skills

* Excellent written and verbal communication skills required

* Ability to work under pressure and meet deadlines

* Must have good positive energy throughout the day

* Must be able to read the computer monitors and print legibly

* Must be able to sit and/or stand for extended periods of time

* Must be able to move quickly through work and set the pace in the office

* Must be able to push and lift up to 40 lbs.

* Small to Medium office environment

* Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

* 5-30% Local Travel (United States)

* Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

* May work extended hours

* regular shifts, late nights and/or weekend shifts, and holiday work may be required