Student Assistant Internship; HESC NYC,
Job in
New York City, Richmond County, New York, USA
Listed on 2026-02-26
Listing for:
State of New York
Full Time, Apprenticeship/Internship
position Listed on 2026-02-26
Job specializations:
-
IT/Tech
Systems Analyst, IT Project Manager, IT Business Analyst, Data Analyst
Job Description & How to Apply Below
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Review Vacancy
Date Posted 02/23/26
Applications Due
02/27/26
Vacancy ID210042
* Basics
* Schedule
* Location
* Job Specifics
* How to Apply
NY HELPNo
Agency Information Technology Services, Office of
Title Student Assistant Internship (HESC) NYC, # 10847
Occupational Category Other Professional Careers
Salary GradeNS
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary Range From $23.29 to $26.12 Hourly
Employment Type
Full-Time
Appointment Type Temporary
Jurisdictional Class Non-competitive Class
Travel Percentage 0%
Workweek Mon-Fri
Hours Per Week 37.5
Workday
From 6 AM
To 6 PM
Flextime allowed? Yes
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? Yes
County New York
Street Address 1 New York Plaza
City New York
StateNY
Zip Code
10004
Duties Description Under the direction of Manager Information Technology Services 2, within the HESC Dedicated Team, the position will be involved with supporting enterprise-wide technology modernization and transformation initiatives involving educational services across New York State.
Specific duties include, but are not limited to:
Agile & Product Delivery Support
Assist Technical Product Managers, Product Leads, and Scrum Masters with:
Agile ceremonies (daily stand-ups, sprint planning, sprint reviews, retrospectives)
Preparation of agendas, facilitation support, and follow-up tracking
Support teams operating in Scrum, Kanban, and/or Scaled Agile (SAFe) environments
Help maintain product backlogs, sprint boards, and delivery artifacts
Documentation & Knowledge Management
Develop and maintain clear, structured documentation, including:
Meeting notes, action items, and decision logs
Product, feature, and process documentation
Agile artifacts and operating model materials
Support knowledge repositories using tools such as Confluence or Share Point
Tools & Platforms
Learn and actively use enterprise platforms such as:
Jira (backlog management, sprint tracking, reporting)
Confluence (collaboration and documentation)
Service Now (intake, workflow, and service management, as applicable)
Ensure accuracy and consistency of data across delivery tools
Business & IT Coordination
Act as a liaison between business stakeholders and IT delivery teams by:
Assisting with requirements gathering and clarification
Supporting cross-team communication and coordination
Helping track dependencies, risks, and follow-ups
Continuous Improvement & Transformation
Participate in Agile maturity and transformation initiatives
Support adoption of product-led, customer-centric delivery practices
Gain exposure to enterprise technologies, cloud platforms, integrations, data, and security concepts
* Master's degree in computer science, business, Information Technology, Management Information Systems, Data Analytics, or related field (required)
Preferred
Skills:
Strong interest in Agile methodologies, product management, and technology transformation
Excellent written and verbal communication skills
Strong organizational and analytical skills with attention to detail
Ability to learn quickly and adapt in a fast-paced environment
Proficiency with Microsoft Office tools (Word, Excel, PowerPoint)
Additional
Preferred Experience (Advantageous)
Prior experience or coursework in:
IT, project management, product management, or software delivery
Agile, Scrum, or Scaled Agile frameworks
Familiarity with tools such as Jira, Confluence, or Service Now (academic or practical exposure acceptable)
Strong collaboration and teamwork skills
Initiative, curiosity, and a continuous learning mindset
Learning & Development Opportunities
Hands-on exposure to Agile and Scaled Agile transformation
Experi…
Position Requirements
Less than 1 Year
work experience
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