PC Support Technician
Listed on 2026-03-04
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IT/Tech
Systems Engineer -
Engineering
Systems Engineer
The position will provide Microsoft Windows and Apple OS support for the unit in the Technology Department assigned to troubleshoot and deploy computer equipment and software. The position will provide computer-related services and support to MTA users, perform system administration tasks, perform hardware and software technical reviews and evaluations, coordinate project requirements with departments, and perform other duties as required. Candidate may be expected to work / report to any of MTA's facilities depending on work assignments.
Moving and lifting equipment will be required. Preferred specialized knowledge includes: " Proficient with computer hardware, Symbol handheld devices, printers, digital senders and peripherals.
" Proficient with Microsoft Windows XP/7/8/10 Mobile desktop operating systems, Microsoft Office 2016, Microsoft Suite, Exchange/Outlook 2016, email, and Client Jet Admin.
" Proficient with Apple Operating Systems.
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Experience with Service Now
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Experience with Oracle client-based applications.
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Experience with Microsoft Windows Active Directory.
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Experience with Cisco networking devices.
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Experience with Ethernet cabling.
" Familiar with networking protocols like TCP/IP, multicast and networking concepts.
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Experience with Visio/ CAD and technical drawing is desired.
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Experience with Unix, Linux and Solaris is desired.
" Good interpersonal, strong oral and written communication skills. Additional Skills and Information:
Experience in investigating, analyzing, designing, developing and evaluating procedures and requirements for enterprise's IT systems. Red Hat Linux, Microsoft Windows, Oracle Solaris, Microsoft Office, VMware environment
* Either skills or additional skills are required
Skills:
Category Name Required Importance Experience Areas of Expertise Database storage, retrieval and customization No 2 1 - 2 Years Soft Skills Troubleshooting Yes 1 2 - 4 Years Software Skills MS Windows Yes 1 2 - 4 Years Software Skills Red Hat Linux Yes 1 2 - 4 Years Software Skills Sun Servers Yes 1 2 - 4 Years Software Skills VMware Yes 1 1 - 2 Years Technical Skills Data Storage Yes 1 1 - 2 Years Technical Skills Network Analysis Yes 1 1 - 2 Years Technical Skills Networking Yes 1 1 - 2 Years Technical Skills Service Now Yes 1 1 - 2 Years Technical Skills Technical Yes 1 4 - 6 Years
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