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Samsung Repair Technician
Job in
New York, New York City, Richmond County, New York, USA
Listed on 2026-03-05
Listing for:
2020 Companies
Full Time
position Listed on 2026-03-05
Job specializations:
-
IT/Tech
Technical Support, Computer Repair / Support
Job Description & How to Apply Below
2020 Companies - - Responsibilities:
Timely Tech Support & Device Repair:
Perform accurate diagnostics, troubleshooting, and repair of a wide range of Samsung devices in accordance with guidelines and quality standards.;
Customer Care Journey:
Support the full customer journey including FOH and BOH care responsibilities.;
Maintain Expert Product Knowledge:
Develop and maintain expert knowledge of Samsung products and repair procedures.;
Adherence to Operational Procedures:
Follow inventory processes and contribute to stock levels and KPIs.;
Problem Solving &
Innovation: Use innovative mindset to solve complex technical issues.
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