Client Value Partner - Retail

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world's fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what's possible. We invest heavily in advanced AI capabilities-specifically our Process Intelligence Graph-to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process.

Join our mission to make processes work for people, companies, and the planet.

We are seeking a dedicated and highly skilled Process Intelligence Consultant to serve as a strategic leader within our CPG & Retail consulting practice. You will act as the primary accountable lead for strategic global accounts, bridging the gap between global supply chain strategy and operational excellence.

Moving beyond standard customer success, you will leverage your experience in implementing Process Intelligence software such as Celonis and SAP Signavio to link technical capabilities to key business outcomes. You will take full responsibility for the end-to-end value journey, developing data-driven process initiatives to measure and improve performance. Through effective stakeholder management and data expertise, you will enable clients to save tens of millions of dollars in value through Process Intelligence initiatives.

The Work You'll Do

Identify & Frame Value

* Translate Strategy to Operations:
Analyze the client's strategic goals and map them to a long-term vision utilizing Process Intelligence software.

* Target High-Impact Areas:
Architect the C-suite agenda by optimizing entire value chains, specifically targeting areas like procurement operations and inventory management.

* Build the Business Case:
Develop robust Business Cases and AI roadmaps in support of organizations, identifying opportunities for general automation.

* Undertake Value Assessments:
Leverage deep product knowledge as a certified Celonis Value Assessment Expert to communicate value opportunities and strategic roadmaps.

Realize Value

* Drive Engagement Success:
Head several Process Improvement work streams for transformational programs at Fortune 500 clients.

* Orchestrate the Ecosystem:
Deploy Process Mining Centers of Excellence to support the deployment and operationalization of Celonis.

* Solve Systemic Challenges:
Develop custom data models, data dashboards, and automations to identify and correct errors , and execute requirements gathering to prevent mismatches of invoices, goods receipts, and purchase orders.

* Facilitate Workshops:
Facilitate process mapping workshops to identify and qualify opportunities for process enhancement in Supply Chain and Finance functions.

* Deliver Measurable Impact:
Drive significant P&L and Working Capital savings while automating workflows to save thousands of hours of manual effort for clients.

Scale Value

* Codify Best Practices:
Develop standards to analyze, automate, and improve business processes in a product-agnostic manner.

* Build Strategic Partnerships:
Develop meaningful partnerships with various process-oriented firms to support clients across data preparation, system migration, data warehousing, and process mining use case needs.

* Innovate & Enable:
Publish internally developed applications to enable customers to identify appropriate levels of inventory and take corrective action.

* Expand Global Footprint:
Manage multi-year regional deployments supporting multiple countries and languages for multi-national clients.

The Qualifications You Need

* Deep Industry

Experience:

15+ years of relevant experience, ideally combining time at a global CPG, Logistics, or Supply Chain-intensive firm with Strategy Consulting. You understand the complexities of moving goods and managing assets at scale.

* Consulting Leadership:
Proven progression in consulting, with experience serving as a Consultant , Senior Consultant , Manager , Senior Manager , and Director of Process Intelligence.

* Domain Expertise:
Demonstrated experience managing multi-year deployments for multi-national CPG clients , coupled with a deep understanding of accounts payable and procurement operations.

* Value Realization

Skills:

You have a track record of driving large-scale transformation programs. You understand how to impact the P&L through inventory optimization, logistics efficiency, and cash flow improvement.

* Technical Fluency:
You understand the modern supply chain stack (SAP S/4

HANA, Oracle, TMS/WMS systems) and how to translate Celonis use cases into the customer's specific business landscape. Comprehensive understanding of process intelligence and process mining platforms a plus.

* Stakeholder Management:
Exceptional stakeholder management skills , with proven experience working closely with application owners, server owners, managed service providers, and business leadership.

* Education:

MBA strongly preferred;
Degree in Business, Supply…