Legal Technology Specialist, AI Enablement

Legal Technology Specialist

The Hearst Office of General Counsel is seeking a Legal Technology Specialist to own the day-to-day adoption, administration, and continuous improvement of approved legal technology and AI tools across the department. This position will lead low-code tool development, be responsible for owning and maintaining knowledge resources, lead selected vendor and administrative processes, and be a key stakeholder in developing and supporting active technology and AI projects.

This role will also serve as a key resource for attorneys and legal support staff, leading and encouraging users get practical value from approved tools through training, office hours, documentation, and responsive support.

The right person does not need to be a software engineer. We're looking for a communicator and problem-solver who is comfortable experimenting with lightweight AI platforms like Microsoft Power Automate, Copilot Studio, Claude, and Codex, and who can help others get real value from them. The position operates with a high degree of autonomy and is expected to drive AI engagement within the department.

• Low-Code Development & Workflow Administration
• AI Enablement
• Technology & AI Portfolio Support
• Documentation, Reporting, and Knowledge Management
• Technology Administration

Qualifications:

Required qualifications

• Bachelor's degree or equivalent practical experience.
• 3+ years of experience in operations, technology management, legal technology, process improvement, enablement, consulting, or a related business function supporting professional end users in a corporate environment.
• Experience with low-code or no-code tools like Power Automate or Claude Code
• Experience supporting dashboards, metrics, or reporting related to adoption, service delivery, or operational performance.
• Experience supporting internal users through training, onboarding, documentation, issue resolution, or change adoption.
• Strong written and verbal communication skills, with the ability to create concise, useful documentation and communicate clearly with attorneys and business partners.
• Demonstrated ability to manage multiple priorities, maintain strong attention to detail, and follow through consistently.
• Experience coordinating operational or administrative processes such as vendor support, renewals, invoices, or cross-functional follow-up.
• Proficiency with Microsoft Office and common collaboration tools.

Preferred qualifications

• Experience supporting a legal, compliance, finance, or other professional services team.
• Experience with enterprise AI tools or legal AI platforms used for drafting, review, research, or workflow support.
• Experience creating training materials, self-service resources, or knowledge management content.
• Experience working with document management systems, contract management software, or similar business tools.
• Experience working in media, financial services, or another regulated environment.

In accordance with applicable law, Hearst is required to include a reasonable estimate of the compensation for this role if hired in New York City. The reasonable estimate, if hired in New York City, is $80,000–$100,000. Please note this information is specific to those hired in New York City. A final decision on the successful candidate's starting salary and eligibility for overtime pay will be based on a number of permissible, non-discriminatory factors, including but not limited to skills and experience, training, certifications and education.

Hearst provides a competitive benefits package, including medical, dental, vision, disability and life insurance, 401(k), paid holidays and paid time off, employee assistance programs, pre-tax commuter benefits and more. Reasonable accommodations may be made to enable individuals with disabilities to interview comfortably and perform the essential functions if hired.