Infrastructure Engineer

Infrastructure Engineer

The Infrastructure Engineer is a hands-on technical role responsible for supporting, maintaining, and improving the company's enterprise infrastructure environments. This position is intended for an engineer who can contribute immediately and work directly with on-premises and cloud infrastructure technologies supporting production systems.

Core Technologies and Platforms (Hands-On Expectation):

• Virtualization & Compute: VMware
• Cloud Platform:
  Microsoft Azure (including Azure Landing Zones and DR subscriptions)
• Disaster Recovery & Replication:
  Zerto & Microsoft ASR
• Backup & Recovery:
  Commvault
• IT Service Management & CMDB:
  Service Now (CMDB, ITOM aligned environments)
• Monitoring and Alerting Platforms:
  Solarwinds, Pager Duty, and VMware vROPs
• Application and Desktop Delivery Platforms:
  Citrix and AVD
• Operating Systems:
  Windows Server
• Data Center Environments

Key Responsibilities:

• Provide hands-on support for enterprise infrastructure platforms (VMware, Azure, storage, backup, DR)
• Support daily operations of on-premises and cloud infrastructure environments
• Troubleshoot and remediate infrastructure incidents in production environments
• Assist with infrastructure upgrades, refreshes, data center activities, and modernization initiatives
• Support disaster recovery, backup operations, and failover testing
• Work with vendors while retaining direct technical ownership of configurations and fixes
• Follow change, incident, and problem management processes
• Maintain accurate asset and configuration data in Service Now CMDB

Required Qualifications:

• 5–8+ years of hands-on enterprise infrastructure engineering experience
• Hands-on experience with VMware and Windows Server
• Hands-on experience supporting Microsoft Azure or hybrid-cloud environments
• Experience with backup, recovery, and disaster recovery platforms (Zerto, Commvault)
• Experience troubleshooting infrastructure issues in live production environments
• Ability to work independently and contribute immediately

Preferred Qualifications:

• Experience in financial services or regulated environments
• Familiarity with Service Now CMDB and ITOM data quality practices
• Exposure to data center migrations or refresh programs

Additional Information:

• All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers.
• F2
  
  OnSite supports and adheres to all state laws regarding background checks.