Technical PM

Senior Technical Program Manager

Individually, we are people, but together we are Aviva. Individually, these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

At Aviva, we help customers build resilience and move forward with confidence. We foster an inclusive workplace where diverse perspectives are valued, innovation is encouraged, and employees are empowered to grow their careers while making a meaningful impact. As we continue to expand our U.S. Specialty platform, we are building a high-performing technology organization focused on delivering a modern, event-driven platform through disciplined program execution.

The Opportunity

Aviva Specialty is a new US commercial specialty and E&S carrier backed by Aviva plc, and we are building it from a blank sheet of paper. Rather than a monolithic core system, we are assembling a modern, event-driven platform from best-of-breed components — policy administration, rating, claims, finance, and a cloud data platform at the center — all integrated through APIs and a common event backbone.

The architecture is set. What the company needs now is the leader who makes it real, on time, and to specification. The Senior Technical Program Manager owns the delivery of the entire implementation program. This is not a coordination role: this leader owns the integrated program plan, drives every vendor implementation to its milestones, and is personally accountable for the platform being ready when the business needs to bind its first policy.

Where a traditional carrier would spread this across a program office of twenty, this leader delivers it through skill, judgment, and command of a matrixed organization.

The role works hand-in-glove with the Aviva UK PMO, directing group project resources as an extension of the US program while owning the US delivery outcome end to end. It is a founding position with direct executive exposure, and it will grow — including one to two direct reports — as the program scales.

Program Ownership and Delivery

• Own the integrated program plan across every system implementation and integration workstream, from vendor kickoff through production cutover and stabilization.

• Drive each vendor implementation to its committed milestones, owning the master schedule, the critical path, and the dependencies between work streams that no single vendor sees.

• Lead delivery through a matrixed organization — vendor implementation teams, Aviva UK PMO resources, and internal stakeholders — holding every party accountable to the plan this leader owns.

• Own program-level decisions on sequencing, scope trade-offs, and cutover readiness, escalating to the Head of Technology with a recommendation, never just a problem.

Requirements and Delivery Quality

• Own the traceability of business and product requirements through design, configuration, testing, and go-live — ensuring what the business asked for is what the platform delivers — and own the sign-off process that determines when a system is ready.

• Lead integration and end-to-end testing across systems, owning defect triage, prioritization, and the quality bar for every release.

• Ensure integration contracts — APIs, event schemas, and data flows between systems — are delivered to specification and conform to the architecture standards set by technology leadership.

Timeline, Risk, and Governance

• Own the program risk register: identify risks early, drive mitigation with named owners and dates, and escalate with candor before risks become issues.

• Own program status as the single, trusted, decision-ready source of truth for the executive team, the UK PMO, and group stakeholders.

• Define and run the program governance rhythm: steering cadence, vendor delivery reviews, and stage-gate decisions, aligned to Aviva group program standards.

• Drive vendor delivery performance, owning milestone acceptance and holding implementation partners commercially accountable to their statements of work in partnership with technology leadership.

UK PMO and Stakeholder Leadership

• Own the working relationship with the Aviva UK PMO: direct group project resources allocated to the…