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ServiceNow Developer

Job in New York City, Richmond County, New York, USA
Listing for: Pyramid Inc.
Full Time position
Listed on 2026-08-05
Job specializations:
  • IT/Tech
    IT Specialist, IT Business Analyst, IT Consultant, IT Support
Salary/Wage Range or Industry Benchmark: 60 - 70 USD Hourly USD 60.00 70.00 HOUR
Job Description & How to Apply Below

Service Now Developer

Immediate need for a Service Now Developer. This is a 04+months contract opportunity with long-term potential and is located in New York City, NY (Hybrid). Please review the job description below and contact me ASAP if you are interested.

Pay Range: $60-$70/hr employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities
  • Interview process: 3 rounds of interview
  • Design, develop, and implement Service Now Hardware Asset Management (HAM) solutions aligned with IT Asset Management processes and organizational standards.
  • Configure and maintain HAM lifecycle processes including procurement, receiving, stockroom management, asset assignment, transfer, refresh, and disposal.
  • Implement and manage integrations with procurement systems, MDM tools, SCCM, Intune, Discovery, and third-party asset inventory sources.
  • Configure and maintain CMDB relationships between assets and Configuration Items (CIs), including reconciliation and de-duplication activities.
  • Support asset normalization, model management, manufacturer/vendor data governance, and device type mapping activities.
  • Configure and support Service Bridge and eBonding integrations for seamless data exchange with external vendors, support partners, and enterprise platforms.
  • Support asset audit processes including physical inventory validation, discrepancy tracking, compliance reporting, and audit remediation activities.
  • Develop workflows and automations for asset request fulfillment, device possession tracking, stockroom operations, and return management.
  • Develop Service Now components such as Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, Flow Designer, ACLs, Notifications, and Catalog Items.
  • Create reports, dashboards, and Platform Analytics visualizations for asset lifecycle tracking, compliance, inventory accuracy, and operational insights.
  • Participate in instance upgrades, cloning, update set management, testing, and deployment activities across environments.
  • Collaborate with ITSM, CMDB, Procurement, Security, and Endpoint Management teams to ensure accurate asset tracking and governance.
Key Requirements and Technology Experience
  • Strong hands-on experience in Service Now HAM implementation, development, and configuration.
  • Good understanding of IT Asset Management lifecycle processes and CMDB concepts.
  • Experience with Asset Management modules including Stockrooms, Consumables, Transfer Orders, Purchase Orders, and Asset States.
  • Experience with Discovery, SCCM/Intune integrations, Import Sets, Transform Maps, and REST/SOAP APIs.
  • Proficiency in JavaScript, HTML, CSS, XML, and JSON.
  • Experience with Flow Designer, Integration Hub, and Service Catalog development.
  • Knowledge of CMDB architecture, CSDM concepts, and Identification & Reconciliation Engine (IRE).
  • Understanding of Service Now best practices, scoped applications, upgrade handling, and instance management.
  • Service Now Certified System Administrator (CSA)
  • Service Now Certified Implementation Specialist - Hardware Asset Management
  • Exposure to SAM Pro and ITOM modules.
  • Experience with Platform Analytics and Performance Analytics

Our client is a leading Information Technology (IT) Services and Consulting Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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