Senior Associate - Senior Business​/Technical Analyst

Senior Business/Technical Analyst

Location Designation:
Hybrid - 3 days per week

Role Overview:

As a Senior Business/Technical Analyst within the Tech Data AI Ventures team at New York Life, you will serve as a key liaison between business and technology teams, ensuring business needs are translated into scalable and effective technology solutions. You will support initiatives across internal and external systems, leveraging a holistic understanding of products, processes, enterprise wide application eco-system, data, and integrations to drive successful outcomes.

In this role, you will analyze business needs and processes, assess end to end impacts in the application eco-systems, by collaborating with business and technology teams, to define business requirements and translate them into functional and system requirements. You will be responsible for prioritization and refinement of backlog in line with definition of ready and support validation aligned to definition of done, to ensure solutions meet business, compliance, and technical expectations.

Success requires strong experience in business and systems analysis, requirements gathering across systems, data mapping (database and API integrations), and knowledge of life insurance products and operations.

This position is suited for an experienced analyst with 7+ years of experience who thrives in a fast-paced, collaborative environment and is interested in contributing to complex and innovative enterprise-wide initiatives, including new insurance product launches, enhancements, enterprise master data and application management and modernization initiatives.

What You'll Do:

As a partner to both business and technology stakeholders, you will:

· Collaborate with and liaison between business and technology teams, driving communication and alignment on requirements and deliverables, including dependency/impact across application eco-systems.

· Champion shift left processes to reduce requirement and design gaps, by coordinating with upstream and downstream applications teams to ensure business requirements are clearly understood.

· Elicit, analyze, and document business processes, workflows, and requirements using workshops, walkthroughs, and use case analysis.

· Translate business needs into clear, complete, and testable functional specifications aligned with enterprise standards.

· Act as subject matter expert to provide guidance and direction to remove roadblocks

· Collaborate with cross-functional teams to design scalable solutions, incorporating data mapping and API integration considerations.

· Support validation and testing efforts to ensure solutions meet business, compliance, and technical requirements.

· Troubleshoot issues, provide analysis, and recommend solutions to address business and system challenges.

· Support project delivery by tracking milestones and ensuring deliverables are completed accurately and on time.

· Contribute to Agile delivery by managing user stories lifecycle (prioritization, refinement, validation & acceptance), sprint activities using JIRA and Confluence.

· Identify opportunities for process improvement, automation, and system integration to enhance operational efficiency.

What You'll Bring:

You bring strong experience in business and technical analysis, with the ability to translate business needs into practical technology solutions. You have hands-on experience as business analyst/product owner, with enterprise scale projects impacting multiple applications, data mapping and a working knowledge of APIs and system integrations.

You are analytical and detail-oriented, with strong communication skills that enable you to effectively collaborate with both technical and non-technical stakeholders. Your experience in life insurance or related domains allows you to quickly understand business context and contribute meaningful insights.

You are organized, proactive, and capable of managing multiple priorities while working both independently and as part of a team.

Required Skills:

· 7+ years of business and/or technical analysis experience

· Knowledge of life insurance products, processes, and operations

· Experience with delivery of…