Senior Project Manager (Temp-to-Perm

Senior Project Manager (Temp-to-Perm)

New York, NY

At M Booth, we produce award-winning, culturally-resonant, and buzz-worthy campaigns that move key audiences to action. We are relentlessly passionate about our clients and their business, whether that means developing scrappy campaigns and content that breaks through, maximizing earned to reach key audiences, leading in digital innovation, or unleashing insights that unlock ideas that win in the marketplace. And we have a bold belief that our work can and should contribute to an equitable world.

M Booth has an immediate opportunity for a Temp to Perm Senior Project Manager to join our growing Creative team. A few things to know before applying:

The Senior Project Manager – Innovation & Social is a high-impact operational role designed to manage, route, and optimize workflows across two core agency capabilities:
Innovation Tech / GEO and our Social Media Center of Excellence (CoE).

Working directly alongside the Project Management Lead, you will partner with leadership to evaluate, edit, and customize our existing  workflows and intake channels to best fit the unique needs of these specialized teams. In this role, you will be the first point of contact for new projects. You will eliminate internal process chaos by tailoring intake forms, setting up dynamic tracking dashboards, routing requests to the appropriate team members, and actively shielding key technical leads and creative specialists from ad-hoc, direct asks.

Sitting directly between requesting account teams, developers, and specialized delivery leads, you will ensure clear scoping, capacity protection, and on-time execution.

Key Responsibilities

Process & Tool Customization

• Workflow Optimization:
  Partner directly with the Project Management Lead to review, edit, and customize existing agency  workflows, boards, and automation recipes to seamlessly support the Innovation Tech/GEO and Social CoE teams.
• Intake Refinement:
  Adapt and maintain existing intake forms and standard operating procedures to ensure all incoming AI/GEO and Social CoE requests are properly scoped and routed.
• Continuous Improvement:
  Continuously evaluate tool performance, gather feedback from technical and account leads, and make updates to keep our project tracking lean and effective.

Traffic, Routing & Pipeline Governance

• Gatekeeping & Intake Triage:
  Act as the primary operational buffer for specialized talent, redirecting ad-hoc requests into formal  queues, clarifying vague briefs with account teams, and setting realistic priority levels.
• Capacity Routing & Bandwidth Protection:
  Intelligently allocate and route approved work to developers, AI leads, and social strategists based on live capacity—safeguarding specialists from overload and unmanaged task switching.
• Pipeline & Milestone Tracking:
  Log, schedule, and track all projects from briefing through final delivery using , facilitating regular status huddles and holding teams accountable to milestone deadlines.

AI & Workflow Automation

• Process Innovation:
  Actively experiment with and leverage AI tools,  automations, and platform integrations to streamline project management workflows, speed up intake processing, and improve team velocity.
• Agency Process
  
  Coaching:
  
  Onboard and educate account teams on how to properly brief, request, and collaborate with the Innovation and Social CoE hubs.
• Transparent Status Reporting:
  Deliver clear, actionable status updates to internal account leads and executive leadership regarding project health, risks, and queue timelines.

What You'll Bring

• Experience:
  
  5-7+ years of progressive project management within a fast-paced creative, PR, or digital marketing agency environment.
• System Optimization:
  Demonstrated experience customizing, refining, and scaling existing project management platforms and intake workflows in agency settings.
• Developer & Tech
  
  Experience:
  
  Proven track record of working directly alongside developers, technical leads, and creative engineers—understanding technical terminology, developer workflows, and technical scope translation.
• AI & Automation Passion:
  Practical experience or high enthusiasm for sourcing, implementing, and…