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Risk Technology Production Lead
Job in
New York City, Richmond County, New York, USA
Listed on 2026-08-18
Listing for:
Syntricate Technologies
Full Time
position Listed on 2026-08-18
Job specializations:
-
IT/Tech
Disaster Recovery IT, Cloud Computing: Infrastructure & Operations, IT Project Manager, IT Support
Job Description & How to Apply Below
Risk Technology Production Lead
Location:
NYC, NY Duration:
Fulltime
Required Skills:
- Bachelor's or master's degree in computer science, Engineering, or a related field.
- 10+ years of relevant experience
- Proven experience in a similar role, with a focus on Market Risk technology.
- Deep understanding of SRE practices and tools for infrastructure, application, and data observability.
- Strong technical and operational skills with the ability to manage complex systems.
- Excellent leadership, interpersonal and communication skills, with the ability to engage diverse teams and the ability to influence others.
- Knowledge of business continuity and disaster recovery planning.
- Commitment to high standards, continuous improvement, and innovation.
- Ability to work effectively under pressure in a fast-paced environment.
Key Responsibilities:
- Support end-to-end operations of all production processes for Market Risk technology.
- Implement modern SRE practices, and proactive observability of infrastructure, applications, and data for on-prem and Azure cloud deployments.
- Identify and recommend improvement to problem escalation, tracking, reporting, and resolution.
- Resolve issues escalated from business users and lead technical troubleshooting calls for complex incidents.
- Identify client-impacting issues and escalate appropriately, ensuring maximum system availability.
- Test and operationalize business continuity procedures and ensure compliance with Disaster Recovery (DR) protocols.
- Drive the development and maintenance of infrastructure documentation, including process and procedure documents.
- Develop and perform health checks to ensure high availability of the platform.
- Develop and maintain service-level agreements with technology teams and business units, ensuring adherence to KPI metrics and quality standards.
- Stay informed about business changes to anticipate their impact on the platform.
- Foster a culture of continuous improvement through feedback, mentoring, and metrics.
- Maintain high standards by challenging the status quo, inspiring innovation, and simplifying processes.
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