Desktop Support

Job in New York City, Richmond County, New York, 10017-2721, USA

Listing for: Axelon Services Corporation

Full Time position
Listed on 2026-09-13

Job specializations:

IT/Tech
Technical Support, IT Support, HelpDesk/Support, Desktop Support

Location: New York, NY
Duration: 6 Months Responsibilities:

Maintain and support network of computer labs throughout NYC, including visiting partner locations to install new equipment (computer labs of 15 units or less), perform upgrades, and check for unreported issues.
Support mobile devices such as iPads and Chromebooks in addition to desktop PCs.
Support conferencing and A/V systems at company offices.
Assist with pulling data exports and data entry from/to systems including Salesforce CRM and Smartsheet.
Track assets and work orders in Salesforce.
Assist with general staff tech inquiries as needed, including providing remote support for staff located in other cities.

Requirements:

Excellent customer service, professionalism, problem-solving ability, and critical-thinking skills in a fast-paced work environment.
A professional demeanor and a high level of patience.
Previous experience as a help desk technician or equivalent.
Familiarity with Windows, MacOS, iOS, and Android operating systems.
Technical proficiency in installing, configuring, and troubleshooting computers, mobile devices, and software applications.
Ability to independently research and resolve technical issues.

Preferred Skills:

Prior experience with Salesforce.
Experience with Mobile Iron or other MDM software.
Experience with computer lab installs.

To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
View / Apply for Jobs
Matching My Jurisdiction