Software Engineer, IT Support, Technical Support

Description We are looking for a Software Engineer to join a long-term contract opportunity based in New York, NY. This role supports a modern Microsoft-focused environment and combines hands-on technical problem solving with user-facing service for a wide range of infrastructure and endpoint needs. The position also offers the chance to collaborate with cross-functional teams, contribute to environment improvements, and strengthen overall support capabilities through technical leadership and mentorship.

Responsibilities:

- Deliver high-level technical support across infrastructure, desktop systems, and end-user computing environments, resolving complex issues efficiently.

- Administer and troubleshoot Azure-based services, organizational user profiles, and Intune-managed devices to maintain stable operations.

- Design, implement, and refine Microsoft policies and configuration standards to improve security, consistency, and device performance.

- Work closely with the infrastructure team to address escalations, coordinate shared initiatives, and support ongoing technical projects.

- Provide responsive, thorough assistance to executive-level users, ensuring a high-quality support experience and timely issue resolution.

- Participate in testing, verification, and post-change validation activities related to infrastructure upgrades and environment updates.

- Guide less experienced engineers through technical challenges, share best practices, and help raise the overall capability of the support team. Requirements - Hands-on experience with C# and the .NET ecosystem in a software engineering environment.

- Working knowledge of ASP.NET for building or supporting web-based applications and services.

- Proficiency in JavaScript and modern front-end development practices.

- Experience developing or maintaining applications using React.js.

- Familiarity with Microsoft enterprise technologies, including Azure and Intune.

- Ability to balance technical troubleshooting with strong end-user support and communication skills.

- Proven capability to collaborate across teams and contribute to shared engineering or infrastructure initiatives. Technology Doesn't Change the World, People Do.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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