Mobile Device Technician
Job in
New York City, Richmond County, New York, USA
Listed on 2026-09-25
Listing for:
Axelon Services Corporation
Full Time
position Listed on 2026-09-25
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Job Description & How to Apply Below
Location: NY
- New York
- Seventh Avenue
Pay rate: 30.45/hr
Responsibilities:
- Allocate corporate iPhones purchased for BNPP staff
- Create and manage users in the mobile voice recording portal to insure proper capture of ecomms
- Tag all iPhones with asset tags and enter mandatory device information such as serial number, phone number, brand/model, user GID into the Mobile Asset Tracking Database
- Enter mandatory device and deployment information into an existing project tracking spreadsheet
- Confirm by checking the Mobile Asset Tracking Database that each user being assigned an iPhone has Signed Off in the database and accepted delivery of the iPhone
- Check the messaging team s iPhone project data repository to confirm that users being assigned corporate iPhones have accepted the terms of the BNPP iPhone user policy and mobile app usage terms
- Deploy iPhones to users after all BNPP requirements have been met and the users is compliant
- Assist the iPhone recipients with any questions related to the iPhone and how to set up the services being provided by BNPP
- Work with the Messaging team staff in charge of coordinating the iPhone deployment to make them aware of any technical or deployment process issues
- Work with the Customer Relations Management staff to review service delivery and ensure that all issues affecting users are addressed and documented
- Escalate deployment issues to their line manager. Their line manager will escalate accordingly
- Minimum of 2 years of IT or business experience
- Ability to work with employees at every level of an organization.
- College diploma in Computer Science would be considered an asset
- Organized, task-oriented individual who is able to follow up on any request until completion.
- Ability to lead discussions to evolve the current processes (Goal is to standardize the processing)
- Excellent written and verbal communication skills
- Sense of ownership & organization is key to success
- Follow the Bank's methodologies.
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