Business Support Center Rep

Business Support Center Rep

Pride Health is hiring a Business Support Center Rep to support our client's healthcare facility in New York, NY.

Schedule:

8 AM - 4:30 PM M - F

Location:

New York, NY 10017

Job Type: Local contract

Contract Length: 6 months + possible extension

Pay Range: $20/hr.

- $22/hr. on w2
* Pay offered is based on experience, expertise, credentialing, and education.

Duties:

• Support transactions, user inquiries, and ticket resolution related to the Workday ERP implementation and existing Workday HCM platform.
• Provide timely and accurate support through calls, service requests, and case management processes.
• Partner with stakeholders across HR, Finance, IT, Supply Chain, Research and other business functions to troubleshoot issues and support business processes.
• Assist with system adoption, process improvements, and end-user support activities to ensure successful ERP and HCM operations.
• Respond to inquiries and provide Tier I support of basic to moderate complexity inquiries submitted to Resource Center-to include general inquiries, feedback, or notification of incidents using call scripts and knowledge base to provide appropriate responses.

Requirements:

• Education:
  
  HS Diploma/GED

Equal Employment Opportunity

Pride Global and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

Pride Global and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for San Francisco Candidates