Senior Salesforce Admin/Support Lead
Listed on 2026-10-02
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IT/Tech
Systems Administrator, IT Support
Senior Client Admin / Support Lead
Work Location:
New York, NY 10006 (Onsite)
8-12 years of overall IT experience, 8 years of Client Administration and Support experience
Experience supporting multiple Client orgs simultaneously
Experience in production support, incident management, and enhancement delivery
Support and administer 15-20 Client orgs
Manage requests via Service Now and email
Troubleshoot production issues and perform root cause analysis
Handle user access, permissions, and SSO issues
Perform configuration updates, field and picklist changes
Partner with business stakeholders and support teams
Strong communication and stakeholder management skills
This role is for Client Admin/Support requirement responsible for supporting and administering 15-20 Client orgs across multiple business units. The resource will act as a primary point of contact for support activities, handling incidents, service requests, user administration, access management, configuration updates, and enhancement requests.
Client Administration & Support
Incident Management & Troubleshooting
Stakeholder & Support Management
Minimum years of experience: 8 years of experience
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