Senior Cybersecurity Engineer | Cyber Threat Intelligence & Response

At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.

We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With Xplor Pay, we help businesses get paid quickly and securely – without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments.

We are unified by our purpose of helping people to succeed. So, when you become part of our team, you also become part of the personal connection that strengthens the relationship people have with Xplor products.

Our Cyber Threat Intelligence & Response (CTIR) engineers are the people we count on when something goes wrong, and the people who make sure it goes wrong far less often. This is a hands‑on incident response role. You'll lead the response to security events across our platforms and applications: triage, investigate, contain, eradicate and recover, then make sure we come out of it stronger.

We're looking for someone who genuinely loves incident response. Someone who gets calmer and sharper when an incident kicks off, who is confident making decisions when the picture isn't complete, and who doesn't wait to be told what to look at. If you're a self‑starter who takes ownership from the first alert to the final report, you'll fit right in.

Location: Remote

Reports to: VP of Cybersecurity | Cyber Threat Intelligence, Engineering & Response

• Own incidents as part of the CTIR team: detect, triage, investigate, contain and eradicate, driving each one until the threat is under control.
• Work live incidents alongside the team and be ready to step up and take the lead yourself when the situation calls for it.
• Lead investigations across our systems, digging into logs, endpoints, email and network data to work out what happened, how far it reached, and how to resolve.
• Perform host and network forensics, malware triage, and email analysis (including PDF and document analysis) to understand attacker activity and build a reliable timeline.
• Coordinate with engineering, IT and the wider security team during a response, and communicate clearly to both technical teams and leadership.
• Hunt proactively for threats across system logs, user behaviour and threat intelligence, turning what you find into new detections and indicators of compromise.
• Build and automate incident response workflows and playbooks so routine response is fast and repeatable.
• Strengthen our detection coverage using the MITRE ATT&CK framework, closing monitoring gaps, and tuning to reduce noise.
• Feed what you learn from each incident back into how the team detects and responds, so an attack pattern we've seen once is caught faster next time.
• Analyse threat intelligence, research emerging threats, and recommend practical mitigation.
• Be ready to work incidents as they arise, including on‑call and out‑of‑hours cover when needed.

People who want to make a real difference in security, and who care about incident response in particular.

• 3 to 6 years experience in security operations or incident response, with genuine passion for running incidents, not just watching a queue.
• Confidence managing incidents through the full incident‑handling lifecycle, and the judgement to make sound calls under pressure.
• Strong triage and root cause analysis, with a solid understanding of different log sources and how to correlate events across them.
• Comfortable reading logs (HTTP, SMTP, network), Windows and Active Directory, and common operating systems and servers.
• Hands‑on experience with a SIEM to…