Director, Customer Success

Join Our Team at Amperity

At Amperity, we are proudly customer-obsessed. Working here means getting deep in the data and seeing through the eyes of our customers to help them transform their businesses. We're building something that's unique in the market, and every day is a chance to collaborate with super-smart people to solve complex challenges.

We innovate through our values:

• Play for each other.
• Outside-in, always.
• Relentless to outcomes.

Amperity only exists because we chose to solve a problem that hadn't been solved before. We're motivated by challenging the status quo and leading instead of following. Our drive to deliver exponential value to our customers fuels continuous innovation across our entire company.

Your overall well-being is a priority, and we offer a competitive benefits package that includes medical, mental health, dental, and vision coverage—including a 100% employer-paid option for employees—as well as tools and company contributions to help you plan for your financial future.

Amperity is just one of the communities you're a part of. Ampers receive four volunteer days per year to contribute your time and energy to your communities outside of work.

We regularly connect, creating a community that shares a vision and sense of belonging. Sometimes it's an all-company meeting, sometimes it's a 1:1 with a colleague, and sometimes it's laughter yoga or meeting a polar bear. We are dedicated to our work, and we're equally committed to connecting and having fun.

From expecting a new family member to the unexpected, life happens. And when it does, we take it as seriously as you do. We have programs to support new parents, medical leaves, and more.

We provide several ways to rest, stay energized, and observe the life moments that matter to you through paid company holidays, self-managed PTO, and paid leave programs.

To get you started on the right foot we have a comprehensive on-boarding process and you'll spend time learning about our business, gaining hands-on experience with our product, and building connections across the company.

300 + Ampers globally 18 Patents 400 + brands use Amperity 15 B+ Unified customer profiles sent to the ad ecosystem daily

At Amperity, we don't just work together, we create a dynamic and inclusive environment that leads us all toward greatness — for our customers, our partners, and our fellow Ampers.

Employee resource groups (ERGs) and affinity groups at Amperity are a place to champion, cultivate, and sustain an inclusive culture for all Ampers, which strengthens our team and propels innovation that drives company success.

"Succeeding at Amperity means recognizing that selling is never a solo effort. From product to marketing to operations and beyond, everyone plays a role in delivering value. Attributes within our values—curiosity, integrity, and collaboration—are what tie it all together, reminding us that when we work as one team, we build lasting partnerships."

Nancy Kolo Senior Sales Director

"Trust at Amperity isn't just a value—it's foundational to how we work. In nearly six years at Amperity, I've been trusted with challenges I never imagined I could take on. That has pushed me to grow, gain new skills, and earn two promotions—milestones in my career that I'm truly proud of."

Jenn Crowley Manager, People Operations

"In just six months, I've grown more than I could have in years elsewhere. I've had the freedom to steer the wheel under a collaborative structure—everyone is trusted to lead, experiment, and create work that defines where the brand goes next. When we have that same sense of ownership, we build momentum that takes our work to the next level."

Ann Tang Visual Designer