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Docs & Authorization SaaS Support Specialist

Job in New York, New York City, Richmond County, New York, USA
Listing for: Rippling
Full Time position
Listed on 2026-10-09
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Position: Docs & Work Authorization SaaS Support Specialist
Location: New York

Rippling is seeking a Customer Support Specialist for the Docs & Work Authorization team in the US to blend customer experience, product troubleshooting, and critical HR workflows. You will become an expert in Rippling’s Documents and Work Authorization, guiding customers through I-9, E-Verify, eligibility, and work authorization, and partnering with Product and Engineering to surface improvements.

You will own customer issues from discovery to resolution, communicating clearly and collaborating

Step into the Docs & Work Authorization SaaS Support Specialist role at Rippling in Town of Florida, NY, United States and grow with us.

The following position is for a Docs & Work Authorization SaaS Support Specialist with Rippling.

Our team is growing, and we are hiring a Docs & Work Authorization SaaS Support Specialist in Town of Florida, NY, United States.

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