More jobs:
Senior Manager
Job in
New York City, Richmond County, New York, USA
Listed on 2026-02-26
Listing for:
VIRTUSA
Full Time
position Listed on 2026-02-26
Job specializations:
-
Language/Bilingual
Technical Support
Job Description & How to Apply Below
Decide which features to build next by balancing customer needs, business goals, and technical feasibility
Support deployment, configuration, and ongoing improvements of the product
Build and maintain strong relationships with clients to ensure satisfaction and repeat business
Assist product support teams for new customer onboarding to the product
Coordinating with product marketing and sales team
Acting as an intermediary between front-line support team and engineering team
Support and monitor daily operations of the product to identify and resolve issues quickly
Collecting key application performance metrics at periodic intervals over time
Monitoring daily the customer file upload performance and error rate in the product
'901776
Position Requirements
10+ Years
work experience
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×