Department Manager Distributed Generation Interconnection Operations and Strategy

The Department Manager of Distributed Generation (DG) Interconnection Operations and Strategy will be responsible for the leadership and management of a best-in-class DG operations organization that will execute on our mission to facilitate and support integration of DG on the grid through a top customer experience, regulatory frameworks, IT tools, and leveraging new technologies.

The Department Manager will be responsible for delivering successful business results by leading multiple sections as well as coordinating with key internal partners in other utility organizations such as those responsible for providing service for new customers, completing engineering studies, and planning our grid.

The Department manager will lead three teams:

1) DG Customer Operations & Queue Management Team focused on providing the highest quality service to our DG customers and executing on their requests in a timely manner with increasing levels of efficiency and productivity.

2)
Technical Delivery Team focused on resolving technical challenges and developing and supporting IT tools that provide a top customer experience, leverage efficiencies, and meet business needs.

3)
Strategy, Regulatory and Policy team that develops short- and long-term customer offerings and regulatory and policy strategy to execute our DG interconnection efforts in a manner so as to maximize clean energy integration, and customer and business benefits while also aligning with stakeholders and regulators priorities and goals; this team will lead DG external communications with our regulators and stakeholders.

Required Education/Experience

* Bachelor's Degree and 8 years of related work experience with 5 years of relevant experience in the distributed generation sector, infrastructure project development, or closely related areas in the energy and utilities industry.

Preferred Education/Experience

* Bachelor's Degree and 10 years of related work experience Experience working in customer communications, back-office program management, billing and case management related field work, in addition to eperience working in the Clean Energy Marketplace

Relevant Work Experience

* Must have demonstrated expertise, experience, and a track record of success in managing large customer offerings in areas related to clean energy. Required

* Must have demonstrated ability of managing a larger organization with a multitude of responsibilities requiring hands-on management and coordination for success. Required

* Must have the ability to effectively interact with customers, developers, energy service providers, regulators, elected officials, internal organizations working to provide new electric service and all levels of management. Required

* Must have excellent oral and written communication skills and interpersonal skills necessary to successfully interface with and influence executives, customers, business partners, regulators, public officials and other external stakeholders. Required.

* Must be well organized, detail oriented and flexible to handle multiple assignments and deadlines. Required

* Ability to work within ambiguity possesses a deep curiosity and strives to understand the essence of areas of focus and priority. Required

* Demonstrated work experience leading a fast-paced, project-oriented team. Required

* Experience managing the rate case process or regulatory relationships for non-traditional parts of the utility business and involvement with projects such as customer side solutions or DER infrastructure (e.g. storage). Preferred

* Experience managing projects related to distributed energy resources or infrastructure serving customers' energy related needs. Preferred

* Working knowledge of regulatory processes such as preparation of rate proceedings, responding to commission orders and responses to interrogatories. Preferred

Licenses and Certifications

* Driver's License Required

Additional Physical Demands

* The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.

* Travel as necessary

* Ability to respond to emergencies during off-hours

Core Responsibilities

* Lead and manage the DG organization to deliver a bestinclass customer experience while supporting grid beneficial DG integration, advancing clean energy and policy goals, and aligning with company business priorities.

* Oversee all technical, regulatory, and customer experience aspects of DG interconnection, leading teams that manage the full DG application and interconnection process from preapplication support through permission to operate.

* Lead the team responsible for developing and executing the Company regulatory, policy and stakeholder strategy to expand DG interconnection in a manner that supports DG customers, all other customers, achievement of policy goals, and alignment with Company priorities, including mitigating risks.

* Lead all DG stakeholder…