Specialist, Influence Project Management

Specialist, Influence Project Management

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

About the role:

The Specialist, Influence Project Management supports the execution and optimization of CHANEL's influencer and social media initiatives within the Fragrance & Beauty division. This role is ideal for an organized, agile, and creative individual with strong campaign management skills. As a key partner to internal teams, agencies, and external collaborators, you will ensure seamless project flow, compliance, and high-quality execution across all influencer and social media activities.

What impact you can create at CHANEL:

Social Media & Partner Management

• Maintain and update product launch and seeding calendars; share with internal and external partners to ensure alignment
• Manage daily posting on CHANEL-owned social media platforms, ensuring content is timely and brand-aligned
• Liaison for collaboration posts with key partners, providing timelines, posting requirements (date, time, affiliate links, suggested copy, technical specs), and ensuring quality uploads
• Actively track user-generated content (UGC) using management tools; organize and archive content for future posting
• Maintain and update contact databases (CRM), including address changes and social handles
• Coordinate PR mailing lists, monitor delivery, and confirm receipt of influencer packages
• Schedule and facilitate appointments between key beauty experts and influencers, encouraging collaborative content creation
• Maintain influencer tracking tools (e.g., Lefty) for each activation: set-up, clean-up, and collaborate with influencer marketing agencies/internal stakeholders for campaign analysis and reporting
• Maintain internal dashboards with affiliate platforms (e.g., Shop My, LTK), identify key performance drivers, and coordinate dashboard updates with agency partners
• Track contract days for all contractual partnerships; keep team informed of timelines and deliverables
• Ensure full compliance with brand, FTC, and third-party guidelines across all influencer activities, especially for high-target CHANEL partners

Administrative & Project Support

• Process and track invoices via Coupa, including setting up new vendors for billing
• Maintain daily budget tracking, raise flags for under- or overspending, and provide quarterly updates to the team
• Manage Legal service agreements and Partner with Legal on contracts for influencer partnerships (Beauty Experts, Influencers, Content Creators); manage Docu Sign process and partnership tracking
• Coordinate and submit creative briefs to local AD teams to support influencer seedings and events
• Help create PowerPoint presentations with information from senior leaders on an ad hoc basis

Technical Requirements

• Strong proficiency in MS Office applications, especially Excel and PowerPoint, for creating clean, professional reports and presentations
• Proficiency with Adobe InDesign, Photoshop, and Premiere Pro preferred
• Expertise with top social media platforms and a solid understanding of photo and video content specifications
• Quick to learn and master analytic/reporting tools (e.g., Lefty, Emplifi, Tribe)
• Strong understanding of social media KPIs; able to analyze data and identify key trends and partners in the beauty and social media landscape

You are energized by:

• Developing advanced project management, analytical, and communication skills
• Deepen your understanding of influencer and social media best practices
• Building meaningful relationships with influencers, agency partners, and internal stakeholders
• Gaining hands-on experience with leading tools, platforms, and processes in the beauty industry's digital landscape

What You Can Bring to the Team

• A collaborative spirit and willingness to work across teams and with external partners
• Strong ability to anticipate project needs and proactively resolve issues
• Dependable execution of projects with attention to deadlines and high standards of quality
• Data-driven mindset to spot trends, measure effectiveness, and optimize future initiatives
• Professionalism and creativity in representing CHANEL across all influencer and social media touchpoints

Position Logistics:

• 1-2 years of experience in social media, either in-house or at a creative agency
• Bachelor's Degree required
• Strong organizational and time management skills; able to multitask and prioritize in a fast-paced environment
• Detailed knowledge of product and brand
• Ability to meet strict deadlines and adapt quickly to changing priorities
• Agile and flexible, with an enthusiasm for the dynamic world of social media
• Social media trendspotting and a creative, forward-thinking mindset
• Outstanding written and verbal communication skills
• Efficient note taker and avid…