Account Group Supervisor

Ogilvy Health is focused on driving superior outcomes in the ever-changing healthcare environment, an increasingly complex and evolving marketplace. We inspire brands and people to impact the world by keeping our audiences' health and wellness needs at the center of every touchpoint. Ogilvy Health delivers insight, creativity, innovation, and engagement solutions for all healthcare stakeholders, patients, and consumers across the healthcare continuum.

Through borderless creativity-operating, innovating, and creating at the intersection of Ogilvy's capabilities and global talent-Ogilvy Health brings forth world-class creative solutions for its clients.

Over the past year alone, the Ogilvy network has been recognized with the following:

* Global Agency Network of the Year (Ad Age)

* Global Agency of the Year (Adweek)

* One of the "Best Places to Work" for LGBTQ+ equality (Human Rights Campaign's Corporate Equality Index)

* Most Effective Agency Network (Effie Worldwide)

* Agency Network of the Year (Clio Awards)

* Network of the Year (One Show)

* Global Network of the Year (LIA Awards)

* Gartner Magic Quadrant Leader

* Most Awarded Agency (Influencer Marketing Awards)
* ...and Ogilvy was the first agency network to secure the top rankings on both WARC's Creative 100 and Effective 100 in consecutive years

For more information on us, visit , or follow Ogilvy Health on Linked In, Instagram, Facebook, X, and Threads.

About the Role

As an Account Group Supervisor, you are a pivotal ambassador for our agency, serving as a trusted day-to-day partner to our clients in the dynamic pharmaceutical advertising space. You will expertly manage client relationships with our HCP digital AOR clients, anticipate their short- and long-term needs, drive omnichannel projects, and proactively address issues by collaborating with both clients and internal agency teams.

This role requires a blend of leadership, client-focused problem-solving, executional prowess, and a commitment to partnering closely with multiple client stakeholders and internal resources. You'll drive client growth by guiding them towards innovative solutions, ensuring seamless execution of work, challenging existing conventions, and embracing creative ideas that differentiate and elevate their brand in the healthcare market. You will ensure the delivery of impactful and strategically aligned promotional programs, partnering closely with your cross-functional team.

What You'll Do

Client Leadership & Account Management:

* Serve as a primary client contact on an HCP-focused account, building strong, lasting relationships and understanding their business, brand objectives, and strategies.

* Anticipate client needs and opportunities, proactively presenting innovative solutions beyond the immediate scope of work (SOW).

* Lead team and client meetings with defined objectives, ensuring actionable outcomes and clearly communicating the agency's point of view (POV).

* Provide strong leadership for both client and agency cross-functional teams, fostering a collaborative and productive environment.

* Manage client relationships, expectations, and deliverables, ensuring client satisfaction and successful project outcomes.

* Partner with senior account and strategy leadership to develop brand plans and present to clients.

* Participate in all relevant client meetings (e.g., PRC, POA/sales/training, extended team, advisory boards), representing the agency's perspective and expertise.

* Foster strong collaboration, communication, and interpersonal skills within the team and across all departments.

Strategic Planning & Execution:

* Contribute to strategic development and ensure all promotional activities align with agreed-upon strategic direction, brand objectives, and client policies.

* Develop tactical plans and project briefs with an eye on market dynamics, brand strategy, innovation, and client guidance.

* Review creative work to ensure it is on strategy and meets client expectations, offering recommendations.

* Flag any changes in project scope to clients with a clear POV about necessity and recommendations for budget reallocation.

* Ensure project momentum by working closely with…