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Health Center Lead, NP​/PA

Job in New York City, Richmond County, New York, USA
Listing for: Quad
Full Time position
Listed on 2026-08-07
Job specializations:
  • Nursing
    Healthcare Nursing, Clinical Nurse Specialist
Job Description & How to Apply Below
GENERAL PURPOSE OF JOB

The Health Center Lead, Provider is a patient-facing clinician responsible for delivering high-quality care while supporting the day-to-day operations of the health and wellness center. Approximately 90% of this role is dedicated to direct patient care.

In addition to clinical responsibilities, this role provides on-site coordination and operational support to promote efficient workflows, team effectiveness, and a positive patient experience. The Health Center Lead partners closely with operations leadership and serves as a resource for staff, helping address routine operational needs and escalate issues as appropriate.

Located onsite in New York City.

Schedule:

40hrs/wk

KEY RESPONSIBILITIES

+  Provides comprehensive primary care services, including assessment, diagnosis, treatment, and follow-up, in alignment with evidence-based guidelines.  

+  Performs physical examinations and preventive health services.  

+  Orders, interprets, and evaluates diagnostic tests.  

+  Prescribes medications and treatments in accordance with licensure and clinical standards.  

+  Documents patient encounters, care plans, and outcomes accurately in the medical record.  

+  Educates patients and families on wellness, prevention, and treatment plans.  

+  Manages acute and chronic conditions, utilizing available tools and resources to support ongoing care.  

+  Collaborates with care team members to coordinate services, including referrals to internal and external providers.  

+  Maintains knowledge of pharmacological treatments, including appropriate use and potential side effects.  

+  Adheres to all clinical protocols, regulatory requirements, and organizational policies.  

+  Works collaboratively with clinical and non-clinical staff to support a patient-centered care environment.  

+  Participates in quality improvement initiatives, patient care programs, and continuing education.  

+  Supports compliance with clinical, safety, infection control, and HIPAA standards.  

+  Serves as a clinical resource to team members for day-to-day questions and guidance.  

+  Supports daily health center operations, helping ensure efficient patient flow and resolution of routine issues.  

+  Partners with Operations Leadership to maintain effective workflows, staffing coordination, and service delivery.  

+  Assists with staff scheduling updates and communicates coverage needs or gaps.  

+  Monitors operational processes such as work queues, logs, and supply levels, escalating concerns as needed.  

+  Helps address patient concerns and supports service recovery efforts.  

+  Communicates effectively with staff and leadership regarding day-to-day operations.  

+  Participates in onboarding, training, and skill development of team members.  

+  Provides input to operations leadership on staff performance and operational improvements.  

+  Maintains EHR Super User knowledge and supports team utilization of systems.  

+  Responds to urgent or emergent situations, providing leadership and coordination as needed.  

+  Completes incident reporting and supports follow-up actions.  

+  Maintains confidentiality of patient and organizational information.  

+  Utilizes technology to communicate with patients in accordance with organizational policies.  

+  Demonstrates professionalism, adaptability, and effective communication in all interactions.  

+  Performs other duties as assigned.  

JOB REQUIREMENTS

Education:

+  Completed master's degree level Nurse Practitioner or Physician Assistant program from an accredited college/university.

Experience:

+  Minimum three (3) years primary care practice experience.  

+  1 year of leadership experience preferred.  

+  Ability to work independently.  

+  Working with an Electronic Medical Record (EMR).  

+  Experience working with pediatric patients in some locations.  

+  Certain clients and health centers may require travel.

+  Certain clients and health centers may require phlebotomy.

Certificates, Licenses, Registrations:

+  Active and unrestricted applicable licensure.  

+  Current CPR (BLS) certification or must be obtained within 60 days of hire.      

+  NPI & DEA.

+  Current National Board…
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