Baker, Reserve Roastery

Position: baker, New York Reserve Roastery
Now Brewing - baker, Starbucks Reserve! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. As a place for community, gathering, and dynamic shared experiences, Starbucks Reserve plays an important role in the broader Starbucks portfolio.

Starbucks Reserve celebrates craft and a place of belonging in a portfolio of unique flagship locations, Starbucks Reserve Stores and Reserve Kitchens across the US.

Our Reserve Cafe food and culinary zone is an Italian-inspired bakery and kitchen that brings to life high quality culinary offerings within our Starbucks Reserve experience. Our bakers act as ambassadors for our food platform, preparing our freshly baked pastries and food offerings using premium ingredients. Reserve Cafe bakers will use their knowledge and expertise of our exclusive products to inspire and delight customers by showcasing our sweet and savory food and beverage pairings.

Our Reserve Cafe partners strive to exceed the expectations of our partners and customers by showcasing the art of culinary innovation. We would love to hear from chefs, bakers, and those passionate about great food!

This job contributes to Starbucks success of the Starbucks Reserve locations by providing an exceptional experience to all customers as ambassadors of coffee leadership and stewards of culinary quality. Through a commitment to operational excellence, they work together as a team to create the Starbucks Reserve Experience for their customers and one another. The incumbent is responsible for modeling and acting in accordance with Starbucks guiding principles.

As a baker you will:

Food Passionate & Brand Ambassador:

* Act with integrity, honesty, and knowledge that promote the culture, Mission, and Values of Starbucks.

* Serve as an in-store passionate food expert, providing exceptional knowledge of food and beverages as well as information on the quality of ingredients and how our products are made.

* Demonstrate impeccable composure and the ability to thrive in ambiguous situations. Maintain a calm demeanor during periods of high volume or unusual events to keep store operations to standard and to set a positive example for the team.

* Consistently prepare quality food items for all customers by adhering to recipe and presentation standards.

* Contribute to our exceptional customer experience by keeping up with production demands throughout the day.

* Follow all health, safety, and sanitation guidelines.

* Take responsibility for learning, knowing, and sharing extensive food knowledge and beverage offerings.

* Maintain knowledge of a wide variety of rotating food and beverage items.

Service:

* Anticipate customer and store needs by constantly evaluating the environment, both in the Reserve Café zone and throughout the space.

* Provide an exceptional Reserve Café experience by leading with customer connection while seeking to discover and respond to customer needs.

* Engage customers and leverage selling skills through recommendations by suggesting food and beverage pairings.

Operations:

* Assemble and finish all food menu items, including pizza, croissants, and brioche; assemble sandwiches and salads and prepare made-to-order baked eggs and aperitivo items.

* Stock the food display case based on set business levels and supplies for service.

* Maintain the food case to create an appealing display throughout the day.

* Ensure proper proofing of various doughs and laminates.

* Execute daily prep lists and production needs to determine the variety and quantity of goods to bake and assemble by daypart.

* Receive and verify deliveries from the commissary, ensuring all ingredients and products are prepared and delivered according to established standards.

* Adhere to standard inventory management and storage procedures.

* Communicate maintenance concerns or supply needs to management.

* Complete production sheets and other records as required.

* Follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.

* Maintain regular and consistent attendance and punctuality.

* Maintain a clean and organized workspace so that partners can locate resources and products as needed. Manage cleanliness of utensils and equipment.

We would love to hear from people with…

* Experience in service industry (i.e. kitchen, restaurant, bar, or hospitality)

* Reading, writing, and verbal proficiency in the English language

* Available to work flexible hours, which could include early mornings, evenings, weekends, and holidays

Preferred Qualifications

* Food handler card preferred, except when they are required by law

* Basic Knife Skills

* Ability to learn quickly

* Ability to understand and carry out verbal and written…