Cafe & Catering Attendant

About us:

From innovative menus and striking design to impeccable service and critical attention to detail, at Great Performances, we weave our mission into all we do. Serving New York City for over four decades Great Performances has evolved from a waitress staffing agency to the leading catering, events, and hospitality companies in the greater New York area. We provide food services in an array of celebrated New York City cultural institutions including Jazz at Lincoln Center, Brooklyn Museum, Brooklyn Academy of Music, Wave Hill, and The Apollo Theater.

We are known for full-service catering and events, corporate workplace dining and amenity programs, and large-scale event and festival production. Great Performances is the nation's first caterer to own and operate an organic farm, Katchkie Farm located in Kinderhook, NY. Progressive from the start, we consistently set the pace for industry best practices.

We are seeking highly motivated and talented individuals to join our team and to support our vision, mission, and values through everything they do. If you share our passion and want to make a meaningful impact, we invite you to apply.

Our Vision:
Building Community to Better Our World

Our Mission:
Unleash Joy through Genuine Hospitality

Our Core Values:

Craftsmanship: developing new menus, designs, and moments to deliver engaging experiences to our clients and guests.

People: creating fair access, opportunity, and advancement for everyone. Our employees are our greatest asset.

Sustainability: upholding and elevating standards for sustainable behaviors that support our planet.

Collaboration:

aligning with our clients', colleagues', and community's visions to execute a successful experience.

Doing Good through Food: engaging in action around food access, health and wellness, education, and philanthropy.

We are seeking a Café & Catering Attendant to support the daily operations of our café, including occasional special events, while delivering a welcoming environment and exceptional customer service. This role is responsible for the thoughtful setup, consistent maintenance, and proper breakdown and cleaning of food and beverage buffets. The Café Attendant will also assist with dishwashing and provide general support to the Chef as needed;

however, no cooking is required. This position plays an important role in maintaining service excellence, cleanliness standards, and overall guest satisfaction.

Responsibilities

• Operate the café and dining area, including supporting food and beverage service, and ensuring the space remains clean, organized, and presentable.
• Assist with the setup, breakdown, and cleanup of food service areas and buffets.
• Stock and replenish café offerings, including breakfast items, lunch service, coffee, pastries, snacks, and beverages as needed.
• Perform dishwashing duties daily to support kitchen and service operations.
• Serve food and beverages to guests in a courteous, professional, and timely manner.
• Deliver excellent customer service by responding promptly and professionally to guest requests and inquiries.
• Maintain a welcoming, clean, and comfortable café environment that enhances the overall guest experience.
• Monitor café inventory levels and collaborate with the general manager to ensure timely ordering and restocking of supplies.

Additional Responsibilities

• Collaborate with the kitchen, catering, and facilities teams to ensure smooth and efficient service operations.
• Communicate guest feedback, concerns, and special requests promptly to the Café or catering manager.
• Assist with light food preparation as needed under the direction of the culinary team.
• Ensure compliance with all company policies, procedures, and health and safety regulations.

Qualifications

• Previous experience in catering, food service, or hospitality preferred.
• Strong multitasking skills with the ability to support both café and catering operations effectively.
• Excellent customer service and interpersonal communication skills.
• Basic knowledge of food handling, sanitation, and food safety practices.
• Ability to work efficiently in a fast-paced environment while maintaining cleanliness and organization standards.
• Ability to lift…