Licensed Optician - Meta Lab Store

Location: NEW YORK

At a Glance

The Meta Experience Optician plays a key role in building lasting client relationships, delivering luxury service, and ensuring the highest standards of optical quality. This role supports the Store Manager in driving sales performance, mentoring team members, and maintaining compliance with all optical standards.

Minimum Pay

USD $32.00/Hr.

Maximum Pay

USD $40.00/Hr.

Additional Compensation

Bonus potential

What We Offer

Weekly pay with early wage access - get paid when you need it!

Competitive benefits package which includes health, dental, 401k Retirement Plan & Paid/Sick Time Off (PTO) Paid training

BDS employee discount program

Referral bonus

Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs

Opportunity to work with a growing company that actively rewards and promotes its employees

What You'll Do

Deliver a consistently exceptional client experience that exceeds customer satisfaction ratings

Cultivate long-term client relationships through personalized service and follow-up Guide clients in selecting frames and lenses tailored to their lifestyle, prescription, and style preferences

Engage in the sale, the facilitation of sale, and dispensing of prescription and non-prescription eyewear

Troubleshoot and answer questions for customers

Adhere to applicable state laws and requirements

Act as liaison with customers' optometrists

Perform precise measurements, fittings, and adjustments to ensure flawless eyewear accuracy

Stay informed on the latest optical innovations, fashion trends, and product knowledge to drive engagement and sales

Maintain visual presentation and operational excellence across the sales floor and stock areas

Manage inventory with accuracy and accountability

Train, coach, and mentor team members to elevate performance and service standards

Provide expertise in prescription troubleshooting and lens technology recommendations

Embody Meta Labs' mission, values, and culture

Celebrate wins, lead by example, and inspire others

Strict adherence to all applicable privacy laws surrounding prescriptions and personally identifiable customer information

What You'll Bring

Experience and

Education:

  High School Diploma or equivalent

Current, active American Board of Optometry certification and state optician licensure in states required

CA Registered Spectacle Lens Dispenser (RSLD)
Ability to produce and display credentials in a conspicuous location on site2+ years of sales experience in luxury retail or premium service environments

Skills and Attributes:  Strong knowledge of optical theory, practices, and latest technologies

Proven ability to build and maintain a loyal client base Exceptional communication and interpersonal skills with a polished, professional presence

Results-driven with strong problem-solving skills and resourcefulness

Proficiency with digital tools and retail systems

Flexibility to work evenings, weekends, and holidays

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:

Engaging with customers while talking, standing, walking, and conducting demos of our client's product which includes repetitive use of hands, arms, legs and grasping  Frequently lift and carry up to 25 pounds  Occasionally lift and carry up to 50 pounds  Continuous hand/eye coordination and fine manipulation  Candidates should be able to work comfortably with a variety of lighting conditions, including occasional flashing or contrasting light patterns

Important Information

The pay range for this position is based on a variety of factors, including but not limited to relevant experience, education, skills, internal equity, and market data. Final compensation will be determined during the interview process and may vary based on individual qualifications and business needs. All compensation will comply with applicable federal, state, and local minimum wage laws and regulations.

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