Business Manager Bloomingdale's 59Th

Position: BUSINESS MANAGER BLOOMINGDALE'S 59TH
Company Description

In 1916, skillful master perfumers created a new fresh, refined and modern fragrance in a small perfumer's laboratory in the old town center of Parma. Named Colonia, this first Italian eau de cologne expressed a new sensibility. What was most striking about it was its formula, produced exclusively with natural ingredients, and its bottle showcasing Art Deco lines. Its popularity reached its pinnacle in the 1950s during the golden age of Italian cinema, when the biggest names in the industry discovered the fragrance while in Rome for film shoots at the famous Cinecittà studios.

Going beyond the Italian border and transcending time and fashion, Colonia became the exclusive perfume of high society, an unmistakable symbol of Italian elegance.

The brand, which opened its first boutique in Milan in 1998, has since developed a wide range of products, including fragrances, colognes, beauty and shaving products, a home collection and leather accessories.

Today, Acqua di Parma is a lifestyle brand in a high profile market, a worldwide byword for sophistication and Italian refinement.

Acqua di Parma invites you today to join its North America teams.

Acqua di Parma is part of the LVMH Group.

Job Description

BUSINESS MANAGER BLOOMINGDALE'S 59TH STREET

Rooted in authentic Italian heritage, we believe in making life's simplest moments truly exceptional.

Our Maison's story began in Parma in 1916. Today, our vibrant culture continues to bring refined Italianity to the world through quality, sophistication, and creativity.

Driven by collaboration and a strong sense of community, our Maison offers the freedom to learn, grow, and evolve. It's a place to refine your craft in a creative environment and to shape your own path with autonomy and care.

Acqua di Parma, where timeless craft meets vibrant spirit.

MISSION & RESPONSIBILITIES

The Business Manager will be responsible for providing onsite retail sales support at Bloomingdale's 59th St. NYC for Account Executive. Achieved through hands-on selling to customers, continual training and motivating of Beauty Consultants, assisting the Account Executive in planning, and executing all special event programs and follow-up training of Beauty Consultants.

• Execute retail sell-through and promotional programs to achieve sales goals at Bloomingdale's under the direction of the Account Executive.
• Support Account Executive in staff development of Beauty Consultants.
• Partner with Account Executive to provide new and ongoing product and sales training to in-store staff, including new programs, suggestive selling techniques, and client registration programs.
• Recruit, coach, motivate, and train qualified Beauty Consultants and Fragrance Specialists on all required brand expectations (S.O.U.L. selling, Storytelling, Art of Gifting). Also tracking the training platform engagement.
• Maintain the client registration and replenishment program to retain customers. Also ensuring to recruit and add all new customers to the registry.
• Responsible for client registration specifics, working with Beauty Consultants, encouraging, and assisting in updating the customer files, writing notes, texting and making telephone calls to customers, and for any other administrative service.
• Train staff on the proper use of promotional and sales tools (samples, gift with purchase, vial on cards, hatboxes, postcards, etc.).
• Monitor stock to determine slow selling items or products that are under-performing and train Beauty Consultants on selling through overstocks and discontinued items. Stock needs reported consistently for the needs of the business.
• Maintain brand image (cleanliness, effective use of merchandising units, proper placement of product lines, etc.).
• Execute and maintain operational management of counter.
• Develop and provide training and support to the Beauty Consultants to execute special events programs (masterclasses, beauty breakfasts, events, etc.).
• Responsible for personal productivity.
• Coach and track Beauty Consultants performance at the counter on a daily, weekly, monthly and seasonal basis (productivity, AUS, IPT).
• Execute all visual requirements for the brand.
• Monitor the performance of…