Sales & Education Manager - East Coast; Luxury Skincare

Position: Sales & Education Manager - East Coast (Luxury Skincare)
Company Description

Our client is a pioneering luxury skincare brand, at the forefront of innovation and committed to the principles of green chemistry. our client integrates sustainability into every stage of product development-from research and development to packaging-aiming to enhance skin health and promote a natural, ageless beauty.
Objective of the Role

The Sales & Education Manager for the East Coast will be responsible for directing sales policies, channels, objectives, and initiatives for high-end skincare product lines. The role involves setting short-term and long-term sales strategies, evaluating the effectiveness of current programs, and driving sales growth. Active selling, product demonstrations, and in-store presence are essential to achieve sales targets and increase market share.
Ideal Profile

The ideal candidate is a highly motivated, experienced, and results-oriented self-starter with a proven track record in sales and education within the luxury skincare industry. They possess excellent communication and presentation skills, a creative problem-solving mindset, and the ability to work independently in a fast-paced environment. Strong organizational skills, attention to detail, and the ability to build and maintain relationships with store management teams are crucial.

A bachelor's degree and at least five years of relevant experience are required.
Responsibilities

Increasing Market Share and Meeting Sales Targets:

• Execute the sales strategy with a focus on retailer in-store business.
• Develop and maintain strong relationships with local store management teams.
• Achieve sales targets by working closely with store teams and clients.
• Define and manage the customer experience at the point of sale.
• Train and support retailers' sales staff and manage in-store Beauty Advisors.
• Collaborate on event strategies and budgets with the Director of Sales and Trade Marketing Manager.
• Ensure consistent implementation of merchandising and grooming guidelines.
• Develop and track Beauty Advisor metrics.

Business Support Functions:

• Advocate retailer needs with internal cross-functional partners.
• Oversee execution of merchandising, promotional, and launch calendars.
• Conduct competitive research and perform administrative tasks.
• Present seasonal marketing activities and develop strategies for seasonal sales activations with Store Management Teams.

Reporting:

• Track and analyze competitive promotions for future planning.
• Provide quarterly recaps highlighting achievements and areas for improvement.
• Analyze sell-out trends and report monthly on sales KPIs.
• Maintain account goal tracking and provide feedback on products.

Events:

• Collaborate on planning and executing events with the Trade Marketing Manager.
• Act as host for store-level or retailer-level events.
• Recommend event strategies based on retailer trends.

Education:

• Host in-store training sessions for sales teams.
• Report on competitive training programs.
• Conduct new hire onboarding for store staff.
• Recommend and distribute digital and print training materials.

Requirements

• Education & Experience:
  • Bachelor's degree.
  • At least 5 years of experience in sales roles, preferably in the beauty industry, with high-end retailers.
  • Proven success in meeting sales targets and experience in training sales personnel.
  • Appreciated previous experience:
    Sisley, Shiseido, Clinique, Estee Lauder, Cle De Peau, Dior, Chanel, Dr. Barbara Sturm, Valmont, Guerlain, Babor, La Prairie, La Mer, Strivectin, Supergoop!, Peter Thomas Roth,
  • Appreciated previous titles:
    Sales Manager, Regional Sales Manager, Business Development Manager, Wholesale Sales Manager
• Skills:
  • Fluent in English; additional languages, especially Spanish, are a plus.
  • Entrepreneurial and results-oriented mindset.
  • Excellent communication and presentation skills.
  • Creative problem-solving abilities and strong organizational skills.
  • Ability to work independently, multitask, and prioritize in a fast-paced environment.
  • Strong interpersonal skills and a team player attitude.