Audio Visual Senior Strategic Account Manager

As a Senior Strategic Account Manager, you will maintain client relationships with key target accounts that have a major strategic impact on the long-term success of the organization. You will identify cross/up and repeat sales opportunities and work to resolve any issues or concerns and ensure customer satisfaction.

Responsibilities:

* Leads the development and execution of the strategic account plans at key, named accounts.

* Drives new business development. Will research, qualify, contact, present and close new clients based on an assigned territory or market segment.

* Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value.

* Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments and increasing customer wallet-share.

* Maintains and manages a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.

* Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.

* Leads solution development efforts that best address customer needs.

* Engages supplier sales resources to enlist their support and create solutions.

* Expert in strategic selling and takes the lead in high level sales engagements. Provides pre and post-call coaching to branch sales team.

Qualifications:

* High School Degree or Equivalent required;
Bachelor's Degree preferred.

* 5+ years proven sales experience as a strategic account manager of large account portfolios

* Experience managing multiple stakeholders and projects.

* History of success maintaining and developing key relationships.

* Success in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources.

* Ability to understand where potential exists in assigned accounts and can recognize and create opportunities.

* Excellent communication and interpersonal skills with an aptitude for building strong client relationships.

* Strong negotiation and problem-solving skills.

* Proficiency with CRM software and Microsoft Office.

* Self-starter and able to work efficiently under pressure.

* Ability to travel up to 25%.