Residential Aide - Tier I

Residential Aide
- Tier I

Lexington Avenue (Manhattan) - New York, NY 10035

Salary Range $19.23 - $19.23 Hourly Position Type Full Time Education Level High School/GED Category Nonprofit
- Social Services

Title:

Residential Aide (Tier
1)

Location:

New York City Metropolitan Area

Reports to:

Operations Manager (or Director of Operations)

Classification:
Non-Exempt

Employment Type:

Full-time (35 hours per week)

Role

Summary:

The Residential Aide (Tier
1) will be responsible for promoting the mission and values of the organization by assisting clients and monitoring their safety and well-being. They will also help enforce compliance with program rules, policies, and procedures, and ensure the facility represents a secure and respectful living and working environment.

Primary Job Responsibilities/Duties:

The job duties of the Residential Aide (Tier
1) include, but are not necessarily limited to, the following:

• Remaining diligent and alert while monitoring facility residents and the premises to ensure the security and safety of all.
• Enforcing shelter policies while following staff policies and procedures.
• Performing general administrative functions such as adding detailed notes in communication logs, documenting incidents, and notating resident whereabouts, behaviors and engagement
• Providing compassionate assistance to residents, addressing their questions, and helping to promptly resolve any issues that may arise.
• Monitoring hallways, stairwells, parking lots, sidewalks, cafeterias, and other common areas on a regular basis and/or as needed.
• Strictly adhering to applicable safety, health, fire hazard, and reporting guidelines, policies and procedures.
• Informing appropriate supervisory and maintenance personnel of any immediate safety concerns.
• Interacting with onsite security personnel to promote the safety and well-being of staff and residents.
• Helping empty, clean and prepare residential units or living areas for new residents (e.g., bag and tag personal property).

Physical Requirements:

• Ability to walk, stand, kneel, crouch, and bend over.
• Ability to lift, reach, and handle objects weighing up to 25 pounds.
• Ability to sit at a desk and work on a computer for prolonged periods.
• Ability to travel to different locations within New York City as needed.

Work Environment / Schedule Requirements:

• May be required to work past the end of one's scheduled shift if not relieved by another staff member or expressly authorized to leave by a supervisor.
• Shifts typically last from 12 a.m. to 8 a.m., 8 a.m. to 4 p.m., or 4 p.m. to 12 a.m.
• May at times be required to work evenings, weekends, and/or holidays based on organizational needs, deadlines, or events.

Qualifications:

• High School Diploma or an equivalent combination of education and/or experience.
• The following must be obtained by the end of your initial probation:
• Certificate of Fitness for Fire Guard for Shelters ("F-02") or Certificate of Fitness for Coordinator of Fire Safety and Alarm Systems in Homeless Shelters ("F-80").
• Food Protection Certificate (also known as a Food Handler's Certificate) from the NYC Health Academy.
• First-Aid & Cardiopulmonary Resuscitation ("CPR") Certification.
• New York State Security Guard License is preferred.
• Prior experience working in a residential facility is preferred.
• Multilingualism is preferred.
• Ability to establish and maintain professional boundaries.
• Strong written and verbal communication skills.
• Excellent problem-solving and analytical skills.
• Good judgement with the ability to make timely and sound decisions.
• Ability to assess emergency situations and respond effectively.
• Must be able to read, speak, write, and understand English for administrative purposes.
• Must pass drug screening test to be appointed.
• This position may be…