Case Coordinator

Job Title: Case Coordinator

Job Summary:

CASES is currently seeking a Case Coordinator for our Harlem Pretrial Services team. Rapidly after release into the Supervised Release Program (SRP), the Case Coordinator conducts Supervision Introduction/Orientation meetings with new participants to review supervision conditions required under the supervision plan. In this role, you will help participants comply with their supervision appointments and court appearances during their legal case's pendency.

You will also conduct ongoing service need assessments with participants and develop collaborative service plans addressing identified needs and goals. You will ensure participants receive services that are strengths-based, gender-specific, and culturally sensitive while adhering to the core principles of risk, need and responsivity to reduce recidivism, increase engagement in community treatment services and support participants to achieve their self-identified goals for treatment, recovery, rehabilitation, and crime-free community integration.

This position is based in our Harlem Community Office and fieldwork in the larger NYC community as needed to assist participants.

CASES' Supervised Release Program (SRP) annually diverts 7,500 people otherwise facing pretrial detention at Rikers Island to community-based supervision and support services. Program participants include youth and young adults, people with substance use disorders and mental illnesses, and individuals who are homeless. SRP participants have not been found guilty of a crime and are not mandated to engage in treatment or other services.

This requires staff to tactfully deliver approaches to help participants tap into their intrinsic motivation to leverage their strengths and skills for meaningful life improvements while fulfilling all court requirements.

Shift Hours: This position is full-time Monday - Friday from 9:00 AM - 5:00 PM

Location Address: 4 West 125th Street, New York, NY 10027. Our office is easily accessible by public transportation.

Workplace Flexibility: Hybrid - For roles that have at least 1 full day remote per week

Salary: The salary for this role is $59,410 per year

What You Will Be Doing:

• Provide supervision and community-based services to a caseload of pretrial participants
• Rapidly (within 24-48 hours of release) conduct Supervision
• Introduction/Orientation meetings with new participants to review supervision conditions, the reporting schedule (as assigned by level of recidivism risk), and the mandatory methods of communication (face-to-face, telephone, and texts) that will be required under the participant's supervision plan
• Work collaboratively with the court and other pretrial staff team to facilitate and ensure caseload participants' successful completion of mandated supervision appointments and court appearances during the pendency of their legal case
• Review legal and court screening documentation and work with participants to analyze their offending behavior patterns, identifying behavioral changes, need for implementation of supports that may reduce likelihood of any pretrial arrests
• On an ongoing basis, conduct service need assessments with participants to examine psychosocial needs and problems, including the severity of mental and substance use disorders, problems affecting participation, engagement, and continuity in supervision and treatment and individual motivation for treatment
• Link participants to treatment based on their eligibility, preferences and needs and provide escort to community services
• Ensure the timely flow of community outreach and case management activities to meet program goals and objectives
• Utilize problem solving techniques, motivational interviewing as an integral part of the pretrial supervision and case management process approach, to help motivate and engage individuals in any needed process of change
• Provide all services in a manner that is gender-responsive, trauma-informed, and that adheres to the core principles of risk-need-responsivity
• Maintain collaborative relationships with community providers (supported housing providers, Health Homes, care management programs, addiction treatment…