Senior Backend Engineer – Voice & NLP Services

Overview

Title: Senior Backend Engineer – Voice & NLP Services

Location: New York, NY (Local Candidates only)

Job Type: Contract

VISA: GC or USC

You are responsible for building and maintaining the service that supports Voice interactions across our native mobile applications and third-party devices. As a team, we work closely with Product Management and Data Science partners to implement innovative features and measure their impact.

• Be comfortable working in a distributed team, in a fast-paced environment, and have excellent written and verbal communication skills
• Have a collaborative attitude and love working with others to find elegant solutions to complex problems, always keeping the end-user in mind
• Have a solid foundation in Java development and be comfortable building services at scale
• Are familiar with cloud software deployment and monitoring tools and are enthusiastic about learning new technologies and skills

• Contribute code to level up voice service business logic and APIs to power next-generation streaming clients
• Write unit and integration tests and advise Quality Engineering on acceptance tests
• Demonstrate working software during in-person and/or virtual meetings with stakeholders
• Actively participate in and positively contribute to SCRUM meetings
• Lead or contribute to investigations and discussions with other developers, product management, designers, data scientists, and talent curator/creator personnel as a representative of the voice team
• Write documentation both for consumers of the API as well as for team members also working on the services
• Perform service deployment, maintenance activities and respond to production issues as needed
• Mentor and train new team members or more junior engineers

• Good public speaking and presentation skills
• Interpersonal skills and ability to interact and work with staff at all levels
• Excellent written and verbal communication skills
• Ability to work independently and in a team environment
• Ability to pay attention to details and be organized
• Ability to project a professional image over the phone and in person
• Commitment to "internal client" and customer service principles
• Ability to handle multiple tasks in a fast paced environment
• Willingness to take initiative and to follow through on projects
• Spelling, grammar, proofreading and editing skills
• Strong organizational skills and attention to details
• Creative writing ability
• Excellent time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast-paced environment
• Must have legal right to work in the U.S.

• 5+ years development experience with a focus on microservice development
• Experience in designing and developing highly scalable, highly available, highly performant, and maintainable internet computing (GCP, AWS)
• Experience with API design/development (i.e. RPC, REST, JSON)
• Experience with Spring/Spring Boot
• Experience with Unit/Integration testing
• Understanding of multi-threading, concurrency, design patterns, and their impacts on application concurrency and scalability
• Experience collaborating with data scientists, exposure to machine learning algorithms, and/or statistical modeling methods
• Experience with Voice platforms or Natural Language Processing technologies
• Experience with anomaly detection, analysis of high-volume metrics, recommender, or search systems
• BA/BS or above in Computer Science or a related field

• Mid-Senior level

• Contract

• Engineering and Information Technology

• IT Services and IT Consulting