Software Development Manager - Customer Reviews, Customer Reviews

Customer Reviews Team Engineering Manager

The Customer Reviews team shapes products and technology used daily by millions of people around the world. The team is responsible for many central Amazon experiences including Customer Reviews and Questions and Answers. We love to work with smart, solution-oriented people that have a strong sense of ownership and customer obsession. We are passionate about building well-designed, robust and scalable software to deliver inspiring user experiences that delight our customers.

We are looking for an engineering manager who has experience in leading the development of state of the art software systems. We offer the opportunity to work with frontier technologies, such as ML/AI, on innovative and sophisticated features that customers love. You will be part of a team of passionate and experienced Amazon engineers in the multi-cultural environment of the Amazon Development Center in Barcelona and Berlin.

Key

Job Responsibilities:

• Contributing and reviewing the product roadmap
• Defining the team's charter
• Driving the software development process
• Setting individual goals for the developers
• Working on their career development
• Managing their performance
• Keeping them engaged with the exciting development tasks
• Delivering production-ready code that will be used by hundreds of millions of Amazon customers
• Owning end-to-end the customer experience of Customer Reviews together with the UX designers and the product team
• Having a huge impact on the way customers, including friends and family, experience Amazon daily