Engineering Manager - Consumer Product; Event

Engineering Manager - Consumer Product (Event)

Stub Hub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want Stub Hub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

Stub Hub is hiring an Engineering Manager to lead a high-impact team responsible for building the performer landing and event selection experiences used by millions of fans across web and mobile. This is a technical leadership role focused on driving consumer and business outcomes through strong execution, product thinking, and people leadership. You'll be expected to deliver high-quality consumer experiences, build a high-performing team, and raise the bar across engineering quality, performance, and impact.

Location:

Hybrid (3 days in office/2 days remote) – New York City, NY

The Consumer Experience (CX) team is responsible for the end-to-end product experience for fans looking to discover, buy, and sell tickets to their favorite live events through our web and mobile platforms. It sits at the forefront of fulfilling Stub Hub's mission to become the global destination for accessing live event experiences by crafting the product experience that millions of fans interact with every day.

Within CX, the Events team focuses on the critical moment when a fan moves from exploring to choosing the perfect event for their favorite artist, team, or tournament. This is where curiosity turns into commitment. By combining thoughtful design, resilient engineering, and data-driven experimentation, the Events team creates experiences that build trust, spark excitement, and drive conversion—ultimately helping bring more people to more live events around the world.

You'll work on one of Stub Hub's most visible and impactful consumer surfaces, serving as a major entry point from paid search and other high-intent traffic sources. The systems and experiences your team builds directly affect conversion, retention, and GMS by improving how fans move from selection to purchase. This is a high-visibility role with strong cross-functional collaboration and clear, measurable impact on how fans experience Stub Hub.

• Drive measurable impact:
  Identify high-leverage problems, set clear goals, and deliver solutions that produce quantifiable business and customer value.
• Lead through execution:
  Own team delivery with precision—ensure commitments are met, blockers are resolved quickly, and progress is visible and tracked.
• Raise the bar on talent density:
  Hire exceptional engineers, actively coach performance, and make principled decisions to retain only those operating at a high level.
• Promote data-driven decisions:
  Use data and metrics to guide priorities, evaluate solutions, and continuously improve how your team operates.
• Own technical quality:
  Champion system design, code quality, reliability, and long-term maintainability across your domain.
• Foster team health:
  Build a psychologically safe, inclusive team culture grounded in feedback, autonomy, and shared accountability.
• Partner across the business:
  Collaborate with Product, Design, and Data to align on priorities, coordinate dependencies, and deliver business-critical initiatives.

• Meaningful improvements in customer-facing metrics (e.g., performance, reliability, relevance).
• On-time, high-quality delivery of initiatives tied to company objectives.
• Clear evidence of team growth, engagement, and performance.
• Demonstrated improvement in team operational metrics (e.g., velocity, quality, incident reduction).
• A strong pipeline of internal talent and a team that continuously improves its impact-per-head over time.

• 7+ years of engineering experience, including technical ownership of production systems and business-critical software.
• 2+…