Business Systems Engineer; f​/m​/d

Business Systems Engineer (f/m/d)

At thermondo, our mission is to decarbonize every home, and technology is our primary lever for change. We are disrupting a massive industry bogged down by legacy systems and manual work. This is where you come in. We build the intelligent software and automation that gives us a decisive edge, allowing us to operate at a scale and efficiency our competitors can't match.

We are looking for a Business Systems Engineer: a business-first problem solver who delivers solutions based in existing products like Salesforce, n8n, , etc. You bridge business needs and technical delivery across customer-facing, stakeholder-facing, and internal contexts, and you build robust, maintainable solutions across our business-systems stack rather than through click-based configuration. You will team up with Software Engineers, Product Managers, Designers, and a CRM Architect across thermondo's business functions.

If you enjoy this

• Bridge business needs and technical delivery — across customer-facing, stakeholder-facing, and internal contexts — and stay accountable for the outcome, not just the ticket.
• Deliver robust, maintainable solutions in code across our stack:
  Salesforce (Revenue Cloud, Field Service), Just On, Payhawk, n8n, Make, etc — favouring code, version control, and tested change over point-and-click configuration.
• Guide the platform's design: give best-practice guidance to the software engineers who own Salesforce data objects and key flows, and be the deep product knowledge they rely on.
• Enable others — raise the capability of software engineers, product managers, and designers through pairing, review, documentation, and teaching.
• Improve the business systems and the processes they support, leaving them measurably better than you found them.

And recognise yourself here

• A business-first problem solver who leads with the problem and the outcome, comfortable in customer-facing, stakeholder-facing, and internal settings.
• Deep, hands-on knowledge of the platforms in our stack:
  Salesforce (Revenue Cloud, Field Service), Just On, Payhawk, n8n, Make, and Claude.
• Technically minded — with the help of AI, you deliver robust, maintainable solutions in code, not click-based configuration, with the version control, testing, and review habits that implies.
• An enabler of others, with a track record of levelling up the people around you.
• Proven at improving business systems and the processes they support.
• AI-first — you use AI tooling fluently as a default way of working.

Bonus points

• Real depth in Salesforce Revenue Cloud or Field Service.
• Field-service, billing and finance systems, or subsidy-heavy B2C domains.
• Comfort building automations and lightweight services outside the CRM (n8n, Make, or custom code).

What we have to offer

• Join a team of Product Managers, Software Engineers, Designers, Data and Salesforce people who are excellent in their craft and are happy to share their knowledge and help you grow alongside them
• Our team is using the latest frameworks and is working with a modern tech stack to build powerful products for our customers, craftspeople, and internal teams
• Boost your skills with a dedicated annual learning budget to spend on conferences, courses or books
• Choose your own AI coding companion – we provide you with the license for the AI model or assistant of your choice
• We offer a challenge with purpose - the better our tech, the more people will live climate-neutral and the better the world becomes for future generations
• We offer a fantastic culture in the tech team and beyond
  • Modern office in the heart of Berlin
  • Work from home - up to 3 days a week
  • You receive an Urban Sports Club membership & nilo.health membership
  • You can lease a job bike or bring your dog one day/week
  • Corporate Benefits at more than 100 partners
  • 20% employer contribution to your pension and disability insurance

The exact salary level will be defined during the interview process, based on your experience, qualifications, and the level of responsibility required for this role

Is this exactly the challenge you are looking for? Then don't wait any longer and apply to us. We look forward to getting to know you!