Forward Deploy Engineer; Full Stack, Java​/React

• As a Staff Forward Deploy Engineer at Sentinel One, you will sit at the intersection of our customers and our product
• Your time splits between customer engineering teams and our own codebases– shipping the integrations, fixes, and platform improvements customer deployments require
• Your work will touch many products and services across the company including our data pipeline and the Singularity Data Lake and EventDB (our highly scalable columnar database that ingests Petabytes of data per day)
• You’ll work closely with customers to understand their environments, translate ambiguous requirements into shipped solutions, and build integrations, customizations, and upstream product contributions that unlock real business value
• You will interact with engineers in and across the org, tech leads, architects, product management, sales, and customer executive stakeholders
• Software Development (fullstack; primarily React/Java)
• Dive deep into coding, turning customer requirements and product gaps into shipped solutions. Write robust tests, tackle bugs with finesse, and ensure top-notch security in your code. Expect to move between codebases regularly, including on escalated issues that span multiple products
• Customer Engagement and Requirements Gathering
• Partner with customers and our field teams to understand customer environments, goals, and constraints. Turn loose, ambiguous (possibly contradictory!) asks into a clear technical strategy. Carry field learnings back into product and engineering planning while advocating for what customers need. Occasionally support pre-sales scoping where early engineering input shapes a good outcome
• Customer Integrations, Deployments, and Enablement
• Own the design and delivery of integrations that connect Sentinel One products into customer environments. Often this is work you will do alongside the customer’s engineers, shaping both the solution and the knowledge transfer that goes with it. Produce the runbooks, integration docs, and executive-level technical communication that let customers operate independently
• Upstream Contributions to the Core Product
• When something needs fixing or improving in the core platform to make a customer whole, you go do it. Partner with platform teams to get contributions reviewed and supported long-term, and know when to invest in the long-term fix versus the near-term unblock. Along the way, build the tooling that codifies repeatable patterns and scales the whole Forward Deploy function
• Technical Leadership and Mentorship
• Raise the bar for the Forward Deploy Engineering team. Mentor Senior Forward Deploy Engineers, set standards for how engagements are scoped and delivered, and shape how the team operates as it grows
• Build and Review Technical Specifications
• Architect end-to-end solutions for complex problems with loose definition, sometimes spanning multiple codebases and owning teams. Document trade-offs and critical implementation details; review and provide meaningful feedback on other specs, understanding broader patterns and downstream/upstream dependencies
• Code Review
• Champion code quality, security, and efficiency. Your keen eye for detail will guide you in reviewing and elevating our codebase– including the codebases you’re visiting
• Support and Team Collaboration
• Respond to ad-hoc customer and internal escalations promptly (no regular on-call rotation). Assist your colleagues, share constructive feedback, and contribute to weekly syncs and daily Slack standups

• Medical, dental, and vision coverage
• Employee assistance program
• Gym reimbursement
• Incentive-based challenges
• Mental health and mindfulness
• Unlimited Time Off
• Grandparent Leave
• Volunteer Time Off
• Paid Sick Time
• Paid Holidays
• 16 weeks Gender-Neutral Parental Leave
• Restricted Stock Unit Program
• Flexible Spending Accounts
• Life Insurance
• Short and Long Term Disability Insurance
• 401K
• Team building activities
• Celebrations and social gatherings
• Community volunteering events
• Global all hands and local town hall events

We’re seeking a seasoned colleague, able to own customer engagements end-to-end, inspire others as a Staff Forward Deploy Engineer, and lead technically across unfamiliar codebases and messy…