AI Chatbot Developer Job New York City area,New York USA,Software Development

AI Chatbot Developer

The AI Chatbot Developer designs, develops, tests, and maintains intelligent conversational AI solutions such as chatbots and virtual assistants. The role involves building natural language interfaces, integrating AI models and APIs, optimizing user interactions, and ensuring reliable chatbot performance across web, mobile, and messaging platforms.

Key Responsibilities

Design and develop AI-powered chatbots and virtual assistants.
Build conversational flows and dialogue management systems.
Integrate Large Language Models (LLMs), NLP services, and AI APIs.
Develop backend services and APIs supporting chatbot functionality.
Implement chatbot integrations with websites, mobile apps, CRM, ERP, and customer support platforms.
Monitor chatbot performance and continuously improve accuracy and user experience.
Test, debug, and optimize chatbot responses and workflows.
Create and maintain technical documentation.
Collaborate with product managers, UX designers, and engineering teams.
Ensure security, privacy, and compliance requirements are met.

Required Qualifications

Bachelor's degree in:
- Computer Science
- Software Engineering
- Information Technology
- Artificial Intelligence
- Data Science
- Related technical field
Equivalent practical experience may be considered.

Required Technical Skills Programming

Python
JavaScript / Type Script
Java (preferred)
SQL

AI & NLP

Natural Language Processing (NLP)
Prompt Engineering
Intent recognition
Entity extraction
Retrieval-Augmented Generation (RAG)
Conversational AI design
LLM evaluation and optimization

Frameworks & Tools

Lang Chain
Llama Index
Rasa
Dialogflow
Microsoft Bot Framework

Cloud & Infrastructure

Cloud platforms such as Amazon Web Services, Microsoft, or Google
REST APIs
Docker
Git/Git Hub
CI/CD pipelines

Preferred Experience

1–5+ years in chatbot development, AI engineering, software development, or NLP projects.
Experience working with Generative AI and LLMs.
Experience integrating chatbots with customer service, healthcare, HR, or enterprise systems.
Knowledge of vector databases and semantic search.

Key Competencies

Problem-solving skills
Strong communication skills
Analytical thinking
Attention to detail
User-centric design mindset
Collaboration and teamwork
Continuous learning

Typical Daily Activities

Build and test chatbot conversations.
Integrate AI APIs and backend services.
Review chatbot logs and analytics.
Improve prompts and response quality.
Work with stakeholders to gather requirements.
Troubleshoot production issues.
Deploy chatbot updates.