Analytics & Ops Lead,Smart Charging and Flexibility

Analytics & Ops Lead

You will own the operational performance of Gridio's smart charging and flexibility platform. The job covers analytics, data management, reporting, and post-release QA across our fleet of thousands of EVs. Day to day, you'll know how well the platform is working, why when it isn't, and what to do about it. You'll set the KPIs that matter, track them, and report on them through weekly written updates and in-person summaries.

After every major feature release you'll verify whether it actually works across our fleet and brand mix. You'll build and maintain live dashboards for operations monitoring. This role suits people who get energy from owning a domain end to end. You'll work with significant autonomy, set your own research priorities, and bring findings forward without being asked.

• Platform performance across smart charging and solar charging, day in and day out.

• The KPI framework. You'll propose, refine, and report on the metrics that tell us whether we're winning.

• Weekly reporting and clear escalations when something is off.

• Release QA on fleet operations after every major engineering ship.

• Client-facing dashboards for B2B utility partners.

• Data quality and fleet integrity, including offboarding and anomaly cleanup.

• 2+ years in operations, analytics, BI, or a similar data-heavy role.

• Strong SQL skills and confidence working with operational data.

• Experience with Grafana, Kibana, Tableau, or a similar dashboarding tool.

• Comfortable using AI tools to ship Python scripts, SQL queries, and lightweight internal tools.

• Clear communicator. You can turn a messy investigation into three crisp sentences for a Slack channel or a slide for a partner meeting.

• Authorised to work in the EU and based in or willing to relocate to Tallinn.

• Background in energy, utilities, EV, or mobility.

• Familiarity with InfluxDB, Open Search, Elasticsearch, or PostgreSQL.

• Experience working with time-series data.

• Bachelor's degree in Engineering, Business, Data Science, or a related field.

Grafana, InfluxDB, Open Search / Elasticsearch, PostgreSQL, Asana, Slack, AI tools.

Behind every smart charge Gridio executes, there's a Go service negotiating with the API of a car company, a charger manufacturer, or a battery vendor. We integrate with roughly 48 of them: 20 EV brands, 12 charger brands, and 16 inverter and battery brands. Each one has its own quirks, its own definition of success and failure, and its own opinion on what OAuth should look like.

Our integration layer turns all of that into one clean stream the rest of the platform builds on. Each integration runs as its own ECS service, sharing a common engine and a common contract. Commands and measurements move over Kafka. Identity, customer, and data services are reached via gRPC. We're hiring a senior engineer to own this codebase end to end: keep existing integrations healthy, ship new ones, evolve the platform underneath them, and be the technical anchor for everything that talks to a third-party vendor API.

• Connector repo ownership. You are the directly responsible engineer for how new integrations are written, tested, and deployed.

• New OEM integrations. Scope and deliver new vehicle, charger, and inverter integrations end to end. OAuth flows, token refresh, device metadata mapping, measurement streaming, command handling, deployment.

• Production reliability. Own the health of the connector fleet across token refresh failures, rate-limit storms, OEM-side outages, schema drift, and credential rotation breakage. Participate in on-call rotation.

• Architecture and platform work. Drive larger changes across Kafka topic design, credential storage (KMS, Secrets Manager, DynamoDB), Lambda fan-out, multi-region deployment, and protobuf schema evolution.

• Security and credentials. Treat user OEM credentials as the crown jewels. Maintain safe OAuth2 and PKCE flows, secure storage and rotation, and least-privilege IAM per integration.

• Collaboration and mentorship. Work with platform teams on contract changes, partner with product on which OEMs to prioritise, and mentor engineers…