Solution Builder

Salesforce Solution Builder

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? Agentforce is the future of AI, and you are the future of Salesforce.

You are the builder. Production delivery is your job. The pod exists to go fast and go deep. Salesforce is hiring Solution Builders — senior individual contributors who are the technical engine of a 2-person delivery pod. You partner with a Director who owns strategy and customer relationships; you own the build. You design and deploy production-grade agentic AI systems directly at customer sites, working hands-on every day.

No overhead, no managing other builders — just you, your pod partner, and the work in front of you. This is a hands-on IC delivery role. Your output is working software in production at the customer.

Build & Deploy (Primary Focus)

• Architect, build, and deploy production-grade Agentforce and agentic AI solutions end-to-end — this is your core job
• Design and implement AI agents, multi-agent orchestration, agentic workflows, and the integration patterns that hold up in enterprise environments
• Own data pipelines, system integrations, and production AI infrastructure across Salesforce, Snowflake, Databricks, and customer platforms
• Build rapidly from ambiguous requirements — prototype to validate, then engineer to last
• Resolve complex technical blockers: data integration failures, orchestration breakdowns, model deployment issues
• Drive solutions from first commit through production handoff and active customer consumption

Pod Partnership with Director

• Operate as the technical execution half of a 2-person pod — the Director shapes what gets built and why; you own how it gets built and make sure it ships
• Translate strategy and customer context from the Director into concrete technical decisions and daily delivery progress
• Communicate blockers, risks, and architecture tradeoffs clearly and early so the pod stays in sync
• Represent technical depth in customer-facing sessions — architecture reviews, demos, working sessions, production readouts
• Flag patterns, gaps, and opportunities you see in the field back to the Director and to Agentforce product teams

Customer Engagement

• Embed directly with customer engineering and data teams — not remotely, not occasionally, but as a consistent presence
• Build trust with customer technical counterparts through delivery quality and technical credibility, not just relationship management
• Guide customer teams through the technical decisions required to operationalize AI at scale
• Surface expansion signals and customer feedback to the Director
• Contribute reusable patterns, reference implementations, and field insights back to the broader Builder org

Craft & Continuous Growth

• Stay sharp on Agentforce platform evolution, agentic delivery patterns, LLM advances, and the competitive AI landscape
• Codify what you learn — reusable components, playbooks, and lessons from the field that raise the bar for the whole org
• Bring a growth mindset to hard problems: when something breaks or doesn't work, you dig in rather than escalate

Required

• 4–8+ years of software engineering, AI delivery, or technical consulting, with hands-on ownership of production systems (Builder: 4–6 years; Senior Builder: 6–8+ years)
• Proven track record building and shipping production software — not prototypes, not demos, but systems that run in the real world
• Hands-on LLM integration experience: agent frameworks (Lang Chain, Llama Index, or equivalent), prompt engineering, and responsible AI practices in production
• Fluency in Python, JavaScript/Type Script, Java, or Apex — and the range to add to that list as the work demands
• Deep experience in data modeling, APIs, and…