Senior Software Engineer - Global Dining

Senior Software Engineer - Global Dining

New York, NY, United States

** Job Description*
* Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With opportunities to work with the latest technologies and a commitment to supporting the broader engineering community through open source, our mission is to power your success.

The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.

American Express Ads, Offers, and Dining Technology brings together our advertising, offers, and dining platforms to elevate the Membership experience. The team drives the expansion of Amex Offers, the development of innovative digital advertising capabilities, and leads the end-to-end technology integration and platform development of our dining services to create seamless connections between diners, restaurants, and the broader American Express Membership ecosystem.

American Express Global Dining brings together world-class experiences through platforms like Resy, Tock, and Rooam, creating seamless connections between diners, restaurants, and the broader Amex Membership ecosystem. You'll help shape the future of how people discover, book, and enjoy dining worldwide.

** Responsibilities*
* + Lead the design, development, testing, deployment, documentation, and operation of end-to-end software solutions across frontend and backend systems.

+ Build reliable, performant, accessible, and intuitive web experiences using modern front end technologies and frameworks.

+ Design, build, and maintain scalable backend services, APIs, integrations, and data-driven applications.

+ Own major features and technical initiatives throughout the software development lifecycle, from design and implementation through production operation and continuous improvement.

+ Make consistent, high-quality engineering contributions with limited oversight and help establish a high bar for engineering quality, reliability, and maintainability.

+ Act as a technical leader by following and improving engineering practices, including shared tooling, reusable components, coding standards, documentation, and development workflows.

+ Lead and participate in code reviews and develop comprehensive automated testing across the stack, including unit, integration, and end-to-end testing.

+ Debug complex software issues across frontend, backend, data, and infrastructure layers; identify root causes and drive fixes for defects and production incidents.

+ Build and maintain reliable synchronous, background, and event-driven processes, including appropriate retry, recovery, and failure-handling strategies.

+ Improve application and system observability through structured logging, meaningful metrics, monitoring, alerting, and practical operational documentation.

+ Drive improvements to application performance, accessibility, dependency management, code quality, and technical architecture.

+ Collaborate closely with product managers, designers, engineers, infrastructure teams, and other cross-functional partners to deliver intuitive, user-focused solutions.

+ Partner across engineering and infrastructure teams to support…