Client Service and Accounting Specialist

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Full Time, Amherst, NY, US

8 days ago Requisition

Salary Range: $20.00 To $25.00 Hourly

Welcome to ACI, Your Employer of Choice Since 1989!

American Coradius International LLC (ACI) is a local, long standing, full service financial services company looking to add energetic, initiative-taking, Account Resolution Specialists to our team. We offer a competitive salary and excellent comprehensive benefits. We work with some of the nation’s largest banking clients as an extension of their customer service department. We help their customers who have fallen into a delinquent status resolve these financial issues.

HYBRID ROLE - MUST COMPLETE TRAINING ONSITE and WORK IN OFFICE 3 DAYS WEEKLY!

POSITION SUMMARY: The Client Services and Accounting Specialist plays a key role in supporting client relationships while ensuring accurate financial operations within a regulated collections environment. This position is responsible for payment processing, account reconciliation, and client reporting, while maintaining high standards of accuracy, timeliness, and confidentiality.

• Serve as a liaison between internal departments and client service teams to support client needs and deliverables.
• Prepare and distribute daily, weekly, and monthly client reports (payments, remittances, account activity).
• Maintain a strong understanding of client contracts, requirements, and service level expectations.
• Assist with onboarding and setup of new client accounts and portfolios.
• Review and assist with implementation of programming or system requests related to financial processes.

• Process and reconcile client payments, including ACH transactions, credit/debit card deposits, and remittances.
• Record financial transactions accurately in accounting systems (e.g., Quick Books).
• Perform daily and monthly account reconciliations, including bank accounts, accounts receivable, and credit card statements.
• Generate and distribute reports of daily deposits for internal posting.
• Prepare and issue vendor payments via check or ACH as directed.
• Support trust accounting practices and ensure proper handling of client funds.
• Conduct daily fraud monitoring activities (e.g., bank or client-specific reviews).

• Ensure adherence to company policies, client requirements, and applicable federal and state regulations.
• Assist with internal, client, financial, and regulatory audits by preparing documentation and supporting audit requests.
• Monitor processes for accuracy, timeliness, and compliance with established SOPs.
• Participate in the development and maintenance of departmental procedures and controls.
• Perform additional duties as assigned.

• Previous experience using Outlook for email.
• Must be detail-oriented with the ability to multi-task and work under tight deadlines.
• Excellent verbal and written communications skills.
• Must possess strong math/accounting skills.
• Ability to handle and prioritize multiple tasks simultaneously.
• Previous computer and/or data entry experience.

• Postsecondary education in Accounting, Finance, Business Administration, or related field preferred.
• 2+ years of experience in accounting, financial operations, or collections environment.
• Experience with payment processing (ACH, credit cards) and account reconciliation required.
• Familiarity with accounting software such as Quick Books.
• Strong understanding of compliance and regulatory standards in collections.
• High attention to detail and accuracy in financial data handling.
• Strong organizational, analytical, and problem-solving skills.
• Effective communication and ability to work both independently and collaboratively.

• High school diploma or equivalent.
• Basic Level of proficiency with Microsoft Office Suite or related software.

• Prolonged periods of sitting at a desk and working on a computer with multiple displays.
• Must be…